Wie werden Feefo-Bewertungen gesammelt?

Wir sammeln unabhängig Bewertungen im Namen der Unternehmen, die mit uns zusammenarbeiten. Unsere Plattform wendet sich nur an verifizierte Käufer, so dass Sie sicher sein können, dass Sie Bewertungen von echten Kunden lesen.

Wer kann eine Feefo-Bewertung abgeben?

Nur Kunden mit Kaufnachweis können eine Feefo-Bewertung abgeben. Dies stellen wir sicher, indem wir uns direkt nach der Transaktion mit den Käufern in Verbindung setzen.

Wie überprüfen wir Bewertungen?

Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.

Wie gehen wir mit gefälschten Bewertungen um?

Feefo verhindert gefälschte Bewertungen, da wir nur verifizierte Käufer einladen, eine Bewertung abzugeben.

The Works Bewertungen | Kundenservice-Bewertungen für {{merchantUrl}} | Feefo

Vertrauenswürdiger Kunde

Von Feefo verifiziert

8 months ago

Books come as ordered, great conditions.

0

Vertrauenswürdiger Kunde

Von Feefo verifiziert

8 months ago

0

KR

kelly rowland

Von Feefo verifiziert

8 months ago

Das sagte kelly rowland über The Works:

Delivery took so long that items arrived to late to give out for Christmas gifts. Communication was poor and no information or update given until I contacted.

Donna Smith

The Works

7 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was delayed due to an issue with the warehouse. We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

0

MD

Ms K.Doughty

Von Feefo verifiziert

GBR

8 months ago

Das sagte Ms K.Doughty über The Works:

Great ideas at great prices!

Great products at Great prices and lots of range, love this store!

0

Vertrauenswürdiger Kunde

Von Feefo verifiziert

8 months ago

Santa

Satisfactory, but roller pens were very disappointing.

0

TB

Teri Barker

Von Feefo verifiziert

GBR

8 months ago

Das sagte Teri Barker über The Works:

Awful

Received a box of items totalling £37. The box was extremely squashed, soaking wet through and all items inside were either sopping wet, squashed, or had been torn open. It took me 2.5 hours of...

Mehr Info

Donna Smith

The Works

7 months ago

Good afternoon, Thank you for your feedback. Please accept our sincere apologies that your order was delivered to you damaged. Our records show that our customer service team have resolved this issue and a full refund has been processed. This will be passed to the relevant department for further training to ensure you receive our excellent customer service. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

0

Vertrauenswürdiger Kunde

Von Feefo verifiziert

8 months ago

All good at the works

I have been shopping with the works for years [ in the shops and online ] the products are always very good and great value for money and i i hope i can deal with you in future .

0

Vertrauenswürdiger Kunde

Von Feefo verifiziert

8 months ago

0

JS

Jane Streatfeild

Von Feefo verifiziert

8 months ago

Das sagte Jane Streatfeild über The Works:

Very helpful store manager in Didcot

0

Vertrauenswürdiger Kunde

Von Feefo verifiziert

8 months ago

Tortoise

It took so long for may parcel to arrive, I forgot I even ordered it.

Donna Smith

The Works

7 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was delayed due to an issue with the warehouse. We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

1