The Diamond Store Bewertung

We are so pleased you are happy with our customer service team We look forward to hearing from you again soon. Debbie

Thank you for your feedback Les! We do hope to see you again soon at The Diamond Store. Kind Regards Roxanne

Thanks for the feedback. You're right, you have waited a longtime for a ring which is not perfect. The annoying thing is that the original ring was made and dispatched promptly...it is the re-sizing of the ring that seems to have caused the problems. Please accept my sincere apologies for the problems you have had and I know Michelle will work hard to make sure you get a perfect ring back on your finger asap! Gary Ingram The Diamond Store

I know we made a mistake with the delivery and I feel I truly did my utmost to solve the problem. I am sorry you still feel the way you do and obviously it is not our intention to have our customers feel this way about us. Roxanne

We would like to apolgoise that the information of a delay had not been passed to you before you had called. We do our very best to get updates from our specialists and inform customers as soon as possible, unfortunately it seems you may have been one that slipped the net and we do apologise! We are pleased to hear that youre happy with the ring and do hope to see you again soon. Kind Regards Roxanne

We are so happy to hear that your wife loved her Birthday present! Thank you for the great feedback. Kind Regards Roxanne

Thank you for your feedback, were pleased to hear that you found the staff here friendly! We do hope to see you again soon. Kind Regards Roxanne

Thank you for taking the time to leave us feedback! It is very much appreciated. Kind Regards Roxanne

We are so grateful to have your feedback regarding your repair. Were please to know that we did manage to sort out the issue you had with your first ring and again do apologise for the fact that your engagement surprise was with a slightly offset ring! We are sure it was perfect anyway and ahe loves the ring! Congratulations. Kind Regards Roxanne

Thank you for your feedback Anita we do appreciate it, and take on board your comments. We are able to provide dimensions if not displayed on our site and we do offer a 30 day refund policy on these items as we understand its difficult until a customer has the item in the flesh as such. We hope to see you back at The Diamond Store again soon. Kindest regards Michelle