Kids seem to enjoy themselves. It might be nice to get a little card saying what they’ve done all day as this often isn’t clear.
Alicia
SuperCamps
6 years ago
Thank you for providing feedback on your camp experience. We try to communicate activities to our customers via a daily timetable displayed at sign-in and through our marketing channels. If you would like extra information about your child's day, please ask the Camp Manager at sign out, as they will be happy to help!
Very different experience than other Supercamps my children have attended. Much more negative approach taken to children. Some staff not polite, and quite a lot of shouting and belittling talk to the...
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Rosy
SuperCamps
6 years ago
Thank-you for taking the time to provide your feedback. We are very sorry to hear that you have not had a positive experience of camp this time and we would like to reach out to you to discuss the issues that you had further. If you would like to speak with a member of our customer services team in the mean time, please contact info@supercamps.co.uk or ring 01235 467300.
Last time my children attended Supercamps, I complained to Amy about a last minute cancellation of the camp. Apparently this time Amy has been complaining in front of my daughter about my behaviour...
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Rosy
SuperCamps
6 years ago
Thank-you for leaving this feedback. Please be assured that the issue you have raised is undergoing investigation and a member of our customer services team will be in touch. If you would like to contact SuperCamps directly in the mean time, please contact us on 01235 467300 or email info@supercamps.co.uk.
Produktbewertungen
Kaufdatum: 30/05/2019
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Von Feefo verifiziert
6 years ago
The staff made sure the children ate all their food.
Alicia
SuperCamps
6 years ago
Thanks for your review! We're pleased to hear this about our staff! Hope to see you back on camp soon!
We've used them several times and would use them again. The staff are lovely and now remember our children. Our only real critique would be that having been 4 or 5 times now, the activities are...
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Alicia
SuperCamps
6 years ago
Thanks for your feedback. We really value your thoughts on the activities and your comments will certainly be passed on to our operations team to help with activity planning going forward. We would also like to apologise for any miscommunication around locations and would like to reassure you that this will equally be acted upon. We hope to see you back at The Godolphin again soon!
Overall my son enjoyed it, however he had not eaten all day and there was no supervision if kids have eaten or not. So bit more supervision during lunch time would be great.
Alicia
SuperCamps
6 years ago
Thank-you for your feedback. Please be assured that your comments have been passed on to our operations team for investigation and we hope you will be happy for us to get in touch regarding the concerns you have raised shortly. If you would like to discuss this with our customer services team in the mean time, please contact info@supercamps.co.uk or call 01235 457300.
We have never used the Supercamp before so this last half term was our first time. My two children absolutely loved it! So many different activities and lovely staff. Thank you so much for making it...
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Rosy
SuperCamps
6 years ago
Thanks for this fantastic feedback! We are so pleased to hear your children enjoyed their time on camp and hope to see them back at Radley College this summer!
Produktbewertungen
Kaufdatum: 31/05/2019
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Von Feefo verifiziert
6 years ago
All the staff are very friendly and approachable.
My daughter loves attending super camps
Alicia
SuperCamps
6 years ago
Thank you for your review. We are pleased to hear that your daughter enjoys SuperCamps and look forward to seeing her on camp soon!
Unsere unabhängige Auszeichnung würdigt die besten Marken im Kundenservice. Die Gewinner werden auf der Grundlage der von ihren Kunden erhaltenen Bewertungen ermittelt.
Wir sammeln unabhängig Bewertungen im Namen der Unternehmen, die mit uns zusammenarbeiten. Unsere Plattform wendet sich nur an verifizierte Käufer, so dass Sie sicher sein können, dass Sie Bewertungen von echten Kunden lesen.
Nur Kunden mit Kaufnachweis können eine Feefo-Bewertung abgeben. Dies stellen wir sicher, indem wir uns direkt nach der Transaktion mit den Käufern in Verbindung setzen.
Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.
Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.
