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JC
Jodie Chan
London
6 years ago
Das sagte Jodie Chan über Spaceways Limited:
Hassle free and reliable
Hassle free service, reliable and good customer service. I had no issue with storing my boxes for 8 months and redelivery was a smooth process. All my items were in the same condition as I left it.
Amy
Spaceways Limited
6 years ago
Thank you Jodie we are so pleased you thought it was hassle free and impressed with the customer service.
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Vertrauenswürdiger Kunde
7 years ago
Very Easy
So far so good. Pickup went well.
Amy
Spaceways Limited
7 years ago
Thank you for your review
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Vertrauenswürdiger Kunde
7 years ago
Excellent service!
Jerry was great - turned up exactly when he said he was giving me a couple hours' notice, carried my empty boxes down (a few flights!) without any complaint and was super friendly! Very easy to use...
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Amy
Spaceways Limited
7 years ago
Thank you so much for your lovely review. We think Jerry is great too and are so pleased you were impressed with all the staff you spoke to.
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Vertrauenswürdiger Kunde
7 years ago
One of my box is missing! Sapceway said they will give a message about this box. But I didn’t receive any message about this box for one month!!!
I’m so disappointed!
Amy
Spaceways Limited
7 years ago
We sincerely apologise about this and the Customer Experience team will be in touch today to resolve this.
Vertrauenswürdiger Kunde
7 years ago
Just replied me one time saying they are finding the box. But however I email to them, They didn’t reply me!!!
Amy
Spaceways Limited
7 years ago
Hi this has been sent over to the insurance team and I will follow up with them where they are with this
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Vertrauenswürdiger Kunde
7 years ago
So far, so good – I haven't had any stuff returned yet but my experience of getting my boxes delivered and then picked up has been really efficient. Yes, you get a long possible delivery window but...
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Amy
Spaceways Limited
7 years ago
Thank you for taking the time to fill out the feedback form. We always give as much notice as possible with timings and are currently looking at ways to improve this even further. We look forward to seeing you when we redeliver your goods.
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MF
Match Fong
7 years ago
Das sagte Match Fong über Spaceways Limited:
SPACEWAYS IS A NIGHTMARE
when they came to drop off the box .the diver is not helpful at all . Haven’t put the right barcode on the box. Due I gonna order my box back with different place .so this gonna be a problem. And the...
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Amy
Spaceways Limited
7 years ago
Dear Match we are so sorry about this, as you can see from our other reviews this is not our normal level of service. We will look into this and be in touch to resolve. The Customer Experience Team
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SK
Salman Alfarisi Bin Nasir Khan
7 years ago
Das sagte Salman Alfarisi Bin Nasir Khan über Spaceways Limited:
Hmmmmmmmmm
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Vertrauenswürdiger Kunde
7 years ago
They are very responsive and polite.
Amy
Spaceways Limited
7 years ago
Thank you for your lovely review we are glad you thought our staff were responsive and polite.
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TC
Trusted Customer
7 years ago
Das sagte Trusted Customer über Spaceways Limited:
Very low service and took 15 days to deliver back my boxes.
Amy
Spaceways Limited
7 years ago
We are very sorry you feel this way and our Customer Experience team will give you a call to discuss further.
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Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.