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TC
Trusted Customer
London
7 years ago
Das sagte Trusted Customer über Spaceways Limited:
Easy and simple, some improvements could be made!
Such a great service! Really friendly and helpful drivers, and a great booking on system.
3 points for improvement
- smaller collection/ drop off windows
- the option the pay for a week or half a...
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Amy
Spaceways Limited
7 years ago
Thank you for your feedback Emma, we are glad you were impressed with the drivers and booking system. We are working on smaller time slots and have started sending better estimates on the day. The delivery fee is increased if in storage for less than 3 months we have put this in red on the pricing page but will look into making this more prominent on other pages too. Kind regardsAmyThe Customer Experience Team
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TC
Trusted Customer
7 years ago
Das sagte Trusted Customer über Spaceways Limited:
Efficient and polite staff
Amy
Spaceways Limited
7 years ago
Thank you Huishan for the lovely feedback.
0
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Vertrauenswürdiger Kunde
7 years ago
I have been so impressed with Spaceways that I had to write a review (I never write reviews!).
The team were so helpful and went out of their way to work around my rather tricky time restraints. I...
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Amy
Spaceways Limited
7 years ago
Thank you so much for your lovely feedback! We are so pleased with your lovely feedback and we are always happy to go above and beyond for our customers. Enjoy your summer!AmyThe Customer Experience Team
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Vertrauenswürdiger Kunde
7 years ago
Jerry was really professional and helpful. Had a great experience with Spaceways delivery pick up.
Amy
Spaceways Limited
7 years ago
That is lovely to hear, Jerry will be so pleased with your feedback.
Thank you
Amy
Customer Experience Team
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Vertrauenswürdiger Kunde
7 years ago
Amazing
Jerome was very polite and wonderful!
Amy
Spaceways Limited
7 years ago
That is amazing thank you, we will pass on your lovely feedback to Jerome.
Amy
Customer Experience Team
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TC
Trusted Customer
7 years ago
Das sagte Trusted Customer über Spaceways Limited:
Jason couldn’t do enough - thanks so much for your help!
Amy
Spaceways Limited
7 years ago
Thank you Clara for your lovely feedback, we are always happy to help!
Amy
The Customer Experience Team
0
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Vertrauenswürdiger Kunde
7 years ago
Good
The pick up man is great, he was helpful and very gentle. It will be better if he could send confirm message at the start of the day so that I don’t have to call to make sure they will come
Amy
Spaceways Limited
7 years ago
Thank you for your feedback we are glad you thought the pick up man was great. We do send messages in the morning with a better time slot so apologies this was not received.
Kind regards
Amy
The Customer Experience Team
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Vertrauenswürdiger Kunde
7 years ago
The driver is nice and professional.
Amy
Spaceways Limited
7 years ago
That is great to hear thank you for your lovely feedback.
0
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Vertrauenswürdiger Kunde
7 years ago
Need something stored short-term? Look no further!!!!
This is a fantastic company! Almost ridiculously cheap (especially for a London-based company), very courteous and friendly staff on all sides. Unlike other companies they give you much more accurate...
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Amy
Spaceways Limited
7 years ago
Wow! Firstly we want to thank you so much for your repeated custom it is so great to know you have always come back to us. We really appreciate you taking the time to write such wonderful feedback and are so pleased you are impressed with the service.
Kind regards
Amy
The Customer Experience Team
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Vertrauenswürdiger Kunde
7 years ago
I contacted the customer service since I couldn't book the delivery of the boxes for the week I needed and the lady sorted out my request and was able to book me a timeslot for the week I wanted, the...
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Amy
Spaceways Limited
7 years ago
That is so wonderful to hear we always aim to go above and beyond for our customers and glad we impressed you.
Kind regards
Amy
The Customer Experience Team
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Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.
