Wie werden Feefo-Bewertungen gesammelt?

Wir sammeln unabhängig Bewertungen im Namen der Unternehmen, die mit uns zusammenarbeiten. Unsere Plattform wendet sich nur an verifizierte Käufer, so dass Sie sicher sein können, dass Sie Bewertungen von echten Kunden lesen.

Wer kann eine Feefo-Bewertung abgeben?

Nur Kunden mit Kaufnachweis können eine Feefo-Bewertung abgeben. Dies stellen wir sicher, indem wir uns direkt nach der Transaktion mit den Käufern in Verbindung setzen.

Wie überprüfen wir Bewertungen?

Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.

Wie gehen wir mit gefälschten Bewertungen um?

Feefo verhindert gefälschte Bewertungen, da wir nur verifizierte Käufer einladen, eine Bewertung abzugeben.

Southall Travel Bewertungen

10,855 von 10,854 Bewertungen

Vertrauenswürdiger Kunde

Von Feefo verifiziert

2 months ago

Horrendous service

Unprofessional staff cannot get the ticket right in one go always in a hurry to book tickets to accomplish their targets without listening to the customer properly !

Monika

Southall Travel

2 months ago

Dear Valued Customer, We understand your frustration with the ticket booking process and we sincerely apologize for any inconvenience this may have caused you. Could you please provide us with more information about your experience so we can prioritize looking into this matter? According to the interaction you had with our booking system, your issue has already been resolved. However, if you still have any concerns, please let us know exactly what happened that you deemed unprofessional so we can further investigate the matter. Regards, Southall Travel

Mr James Fernandes

Von Feefo verifiziert

GBR

2 months ago

Das sagte Mr James Fernandes über Southall Travel:

Excellent overall service

Gibson Sr. Travel Consultant Very professional Every year tries to give me good price with good flight to Goa

Monika

Southall Travel

2 months ago

Dear Maria, Thank you for your kind words and acknowledgment. It is a pleasure to serve you each year and help you find the best airfares to Goa. Your satisfaction is our foremost priority and we're glad to know that our efforts meet your expectations. Regards, Southall Travel

Mr James Sebastion

Von Feefo verifiziert

GBR

2 months ago

Das sagte Mr James Sebastion über Southall Travel:

Choose Southall

Great customer service from a very competent travel staff at all levels.

Monika

Southall Travel

2 months ago

Dear James, Thank you for taking the time to reach out and share your thoughts about your recent experience with our travel services. We truly appreciate your kind words about our customer service. Regards, Southall Travel

Vertrauenswürdiger Kunde

Von Feefo verifiziert

2 months ago

Good experience

Customer service is better than other

Miss Fareen Seema Rao

Von Feefo verifiziert

PAK

2 months ago

Mr Sanka Edirisinghe

Von Feefo verifiziert

GBR

2 months ago

Das sagte Mr Sanka Edirisinghe über Southall Travel:

Excellent service

It was the last minute decision. They were very helpful and quick and gave me the best price that they could. I would highly recommend. Thank you, Southall travel travels

Monika

Southall Travel

2 months ago

Dear Patikirige, Thank you for your kind words and the time you took to share them with us. It is encouraging to hear about your positive experience with Southall Travel. Regards, Southall Travel

Vertrauenswürdiger Kunde

Von Feefo verifiziert

2 months ago

Approachable and reliable

Very helpful. Due to the nature of emergency circumstances, I had to get a flight within a few hours. The team members were helpful in giving the correct directions. However, at the time of booking,...

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Monika

Southall Travel

2 months ago

Dear Valued Customer, Thank you for writing to us and sharing your experience. We are grateful to hear that our team was able to assist you during your emergency situation and that overall you had a positive experience. Regards, Southall Travel

D Patel

Von Feefo verifiziert

GBR

2 months ago

Das sagte D Patel über Southall Travel:

Dhruv @ Southall Travel

Dhruv at Southall Travel provided excellent service and advice and secured the best price for a flight to New Delhi. Friendly and very helpful, and was happy to give me fares on several different...

Mehr Info

Monika

Southall Travel

2 months ago

Dear Dilip, We appreciate you taking the time to send us a positive review about your experience with our staff member, Dhruv, at Southall Travel. We are thrilled to hear that he was able to provide you with the excellent service that we strive to offer all our customers. Regards, Southall Travel

Vertrauenswürdiger Kunde

Von Feefo verifiziert

2 months ago

Mazhar Iqbal Hussain

Von Feefo verifiziert

2 months ago

Das sagte Mazhar Iqbal Hussain über Southall Travel:

Our agent was very good an explained details.. very helpful

Monika

Southall Travel

2 months ago

Dear Mazhar, We're glad to hear that you had such a positive experience with our agent. We pride ourselves on delivering exceptional service to our clients and your kind words affirm our hard work. Regards, Southall Travel

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Feefo Trusted Service Awards

Unsere unabhängige Auszeichnung würdigt die besten Marken im Kundenservice. Die Gewinner werden auf der Grundlage der von ihren Kunden erhaltenen Bewertungen ermittelt.

Was sind die Trusted Service Awards?

Warum kann man Feefo-Bewertungen vertrauen?

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