Shuttle Direct United Kingdom Bewertung

Thank you for your feedback and for recommending our service! We're delighted to hear that your arrival transfer went smoothly and that we could provide a private car for you. We regret that your return journey took longer than expected. As a shared shuttle service, travel times can vary depending on the number of passengers and scheduled pick-ups along the route. We understand that this may have been less convenient, and we truly appreciate your patience. Your feedback is valuable to us, and we will continue working to improve our service. We hope to welcome you again in the future!

Thank you for sharing your feedback regarding your recent transfer experience. We truly regret that the drop-off and pick-up points were not as convenient as you had expected, especially after a long day of travel. As your booking was for a shared shuttle transfer, these services operate with pre-assigned drop-off and pick-up points, which may not always be directly at the accommodation but at designated locations suitable for multiple passengers. We understand that in this case, the distance to your final destination was challenging, particularly given the circumstances, and we sincerely apologize for any inconvenience caused. We appreciate your insights and will review the route and drop-off options with our transport provider to see if any adjustments can be made in the future. If you require a more direct transfer for future trips, we do offer private transfer options that may better suit your needs. Once again, we are sorry for the difficulties you faced and appreciate your feedback, which helps us improve our services. If there's anything further we can do, please don’t hesitate to reach out.