Das sagte Marika Rudik über scalesandbalances.co.uk:
Quick delivery, but only one calibration certificate for 2 weights
Customer service not come back with proposal to sort the issue
Waveney
scalesandbalances.co.uk
3 years ago
Hi Marika,
Thank you for your feedback. I am sorry to hear you have not yet received a reply. I have looked into the sale; I can see you ordered 2 x M3 2 kg test weights and a calibration certificate. Calibration certificates with numbering are £35+VAT and we only issue one certificate for each group of weights.
When you placed your order, our new website was experiencing issues; one of which, being that it wasn’t adding charges for the certificates into the cart. However, until this was rectified, we were still honouring the certificates despite them not being charged for.
You have been sent a PDF certificate showing calibration results for both weights, but you will see on the invoice that you haven’t been charged for this certificate.
I can issue two separate certificates in this instance and will send them to the email address specified on the original order.
I hope this helps, and if we can support you any further, please give us a call on 01842 751633.
Kind regards,
Waveney
Produktbewertungen
Waveney
scalesandbalances.co.uk
3 years ago
Hi Marika,
Thank you for your feedback. I am sorry to hear you have not yet received a reply. I have looked into the sale; I can see you ordered 2 x M3 2 kg test weights and a calibration certificate. Calibration certificates with numbering are £35+VAT and we only issue one certificate for each group of weights.
When you placed your order, our new website was experiencing issues; one of which, being that it wasn’t adding charges for the certificates into the cart. However, until this was rectified, we were still honouring the certificates despite them not being charged for.
You have been sent a PDF certificate showing calibration results for both weights, but you will see on the invoice that you haven’t been charged for this certificate.
I can issue two separate certificates in this instance and will send them to the email address specified on the original order.
I hope this helps, and if we can support you any further, please give us a call on 01842 751633.
Kind regards,
Waveney
Kaufdatum: 11/07/2023
1
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MM
MARK MOORE
Von Feefo verifiziert
3 years ago
Das sagte MARK MOORE über scalesandbalances.co.uk:
Excellent communication, fast delivery and good customer service. Cannot fault the service provided
Waveney
scalesandbalances.co.uk
3 years ago
Hi,
Thank you for your feedback! We're thrilled to hear that you found our communication excellent, delivery fast, and customer service top-notch. Your satisfaction is our priority, and we're here whenever you need us.
Kind regards,
Waveney
Produktbewertungen
Waveney
scalesandbalances.co.uk
3 years ago
Hi,
Thank you for your feedback!
Kind regards,
Waveney
Kaufdatum: 26/04/2023
0
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CS
Chris Stonehouse
Von Feefo verifiziert
3 years ago
Das sagte Chris Stonehouse über scalesandbalances.co.uk:
Excellent service, delivered on time.
Waveney
scalesandbalances.co.uk
3 years ago
Hi.
Thank you for your feedback! We value your custom.
Kind regards,
Waveney
Kaufdatum: 18/04/2023
0
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MC
Mark James Crossley
Von Feefo verifiziert
3 years ago
Das sagte Mark James Crossley über scalesandbalances.co.uk:
Industrial scales, electronic balances, calibration weights and moisture analysers - order online, telephone 01842 751633 or email sales@blakeandboughton.co.uk for advice, a quotation or to place an order.
Wir sammeln unabhängig Bewertungen im Namen der Unternehmen, die mit uns zusammenarbeiten. Unsere Plattform wendet sich nur an verifizierte Käufer, so dass Sie sicher sein können, dass Sie Bewertungen von echten Kunden lesen.
Nur Kunden mit Kaufnachweis können eine Feefo-Bewertung abgeben. Dies stellen wir sicher, indem wir uns direkt nach der Transaktion mit den Käufern in Verbindung setzen.
Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.
Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.
Industrial scales, electronic balances, calibration weights and moisture analysers - order online, telephone 01842 751633 or email sales@blakeandboughton.co.uk for advice, a quotation or to place an order.
