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Santa's Lapland Bewertung

Bewertet
Außergewöhnlich
Service
4.8
/5
Produkt
4.5
/5

5

4

3

2

1

63

2

4

0

1

70

Bewertungen im vergangenen Jahr

Alle 307 Bewertungen anzeigen
ST
Stacie
1 day ago
Kaufdatum: 30/06/2025
Das sagte Stacie über Santa's Lapland:
So helpful in everyway. Answered any questions I have.. Alice has gone above and beyond for our trip.
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CA
Carolyn
Australia
1 month ago
Kaufdatum: 30/05/2025
Das sagte Carolyn über Santa's Lapland:
Booking Streamlining
Everyone was very friendly and helpful. But the information required by a phone call could easily have been given online.
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Katie
Santa's Lapland
29 days ago
Hello Carolyn, Thank you for your kind words about our team – we’re really pleased to hear you found everyone friendly and helpful. We also appreciate your feedback about the booking process. We’re always looking for ways to improve and make things as convenient as possible, so your comments about providing more information online are very helpful. We’ll certainly take this on board as we continue to enhance the experience. - Katie
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PA
Paul
1 month ago
Kaufdatum: 27/05/2025
Das sagte Paul über Santa's Lapland:
Easy booking process
Agent was very knowledgeable gave me all the information i needed. Explained all options.
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GE
Georgie
Australia
1 month ago
Kaufdatum: 21/05/2025
Das sagte Georgie über Santa's Lapland:
Excellent customer service
Guy from Santa’s Lapland was incredibly lovely and helpful in finalising my booking. He was wonderful to deal with.
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Katie
Santa's Lapland
1 month ago
Hi Georgie, Thank you for your wonderful review and kind words regarding our destination expert, Guy. We really appreciate you taking your time to leave us with this fantastic review! Wishing you an amazing trip! - Katie
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Vertrauenswürdiger Kunde
1 month ago
Kaufdatum: 21/05/2025
Very positive booking experience
Jess was very helpful with our booking. She was very knowledgeable on the resort and accommodation. When I had a special request she went off to enquire and rang me back when all was sorted. ...

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Katie
Santa's Lapland
1 month ago
Hi there, Thank you so much for your kind review! We're thrilled to hear you had a positive booking experience and that Jess was able to assist you so thoroughly. It's great to know her knowledge and follow-up made a difference, and that the post-booking information was clear and helpful. We truly appreciate your feedback and look forward to welcoming you! - Katie
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Vertrauenswürdiger Kunde
2 months ago
Kaufdatum: 04/04/2025
Great customer service, will do all they can to help/advise
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Katie
Santa's Lapland
2 months ago
Hi there, Thank you for your amazing feedback and kind words! Have a great trip! - Katie
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EM
Emily
3 months ago
Kaufdatum: 12/03/2025
Das sagte Emily über Santa's Lapland:
Phone v online booking
Booking through the phone they were able to freely answer questions regarding which hotel to book etc.
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Katie
Santa's Lapland
3 months ago
Hello Emily, We appreciate you taking your time to leave us with this amazing 5-star review! We hope you have a wonderful trip. - Katie
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Vertrauenswürdiger Kunde
4 months ago
Kaufdatum: 14/02/2025
My call was answered quickly, the advisor was friendly and efficient and very knowledgable to help me with my questions before booking.
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Katie
Santa's Lapland
4 months ago
Hi there, Thank you for this great review, it means a lot to us! - Katie
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LA
Laura
4 months ago
Kaufdatum: 13/02/2025
Das sagte Laura über Santa's Lapland:
Highly recommend
Extremely helpful, made sure I had evetything I needed/wanted at the best possible price
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Katie
Santa's Lapland
4 months ago
Hi Laura, Thank you for this wonderful feedback! It's brilliant to hear how helpful our advisor was in assisting you with your booking. - Katie
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Vertrauenswürdiger Kunde
4 months ago
Kaufdatum: 14/02/2025
The representative Lily was extremely helpful with various choices and patience on an extraordinary amount of questions and Laura when phoned back to confirm booking, so much so booked both dates
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Katie
Santa's Lapland
4 months ago
Good morning, Thank you for this great review and kind words about our advisor's Lily and Laura, i will be sure to pass this on! - Katie
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Über Santa's Lapland
Santa's Lapland offers a specialist three and four day magical action packed Santa experience in the stunning resort of Saariselkä in Northern Finland.
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Nelson House, 55 Victoria Road, Farnborough, Hampshire, GU14 7PA, United Kingdom
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Über Santa's Lapland
Santa's Lapland offers a specialist three and four day magical action packed Santa experience in the stunning resort of Saariselkä in Northern Finland.