The information given was full and accurate. The service was good except that when I telephoned with a query about difficulty obtaining a boarding pass it took 5 days for Riviera to return my call.
Riviera Travel
Riviera Travel
3 days ago
Thank you for your review.
We're delighted to hear that you found the information provided to be clear and accurate and that you were pleased with the service you received overall.
We are sorry that there was a delay in responding to your query regarding your boarding pass. Whilst we always aim to respond as quickly as possible, some enquiries require input from specialist teams to verify information before a response can be provided, which can occasionally result in longer response times.
We appreciate your feedback and thank you for taking the time to share your experience.
Produktbewertungen
Riviera Travel
Riviera Travel
3 days ago
We are delighted to hear that you enjoyed such a wonderful time exploring Malta and appreciated the high standard of accommodation, dining, and service throughout your journey.
Riviera tour guide was great. Many thanks to her for her hard work and care
Riviera Travel
Riviera Travel
3 days ago
Hello Catherine,
We are delighted to hear that our tour guide provided such wonderful support during your journey. Thank you for taking the time to share your appreciation.
Kind regards,
Riviera Travel
Produktbewertungen
Riviera Travel
Riviera Travel
3 days ago
Hello Catherine,
We are delighted to hear that you enjoyed a wonderful holiday exploring Malta and Gozo, appreciating the balance of guided excursions and independent time, as well as the wonderful service provided by our team.
Kind regards,
Riviera Travel
Easy to find the necessary details and book. Price was competitive.
Riviera Travel
Riviera Travel
3 days ago
Thank you for your review.
We're delighted to hear that you found the booking process straightforward and that you felt the holiday offered good value for money.
We appreciate you taking the time to share your feedback and hope you enjoy a wonderful city break with Riviera Travel.
Produktbewertungen
Riviera Travel
Riviera Travel
3 days ago
Thank you for your review.
We're delighted to hear that you enjoyed your city break, found the arrangements worked well, and that both your Tour Manager and local guide helped make the experience so memorable. It's also wonderful to know that you enjoyed the excursions, particularly the visits to the coast and the Atlas Mountains.
We appreciate your comments regarding the hotel dining options and flight timings. Flight schedules can vary depending on the departure airport selected, and guests are welcome to choose the airport and flight options that best suit their preferences where available.
Thank you for taking the time to share your feedback, and we hope to welcome you on another Riviera holiday soon.
Bar, restaurant and excursion staff were very friendly and helpful.
Sadly the issue regarding the bathroom was not dealt with to the standard I would expect.
Riviera Travel
Riviera Travel
3 days ago
Thank you for your review.
We're delighted to hear that you enjoyed a relaxing holiday in beautiful surroundings and that you found the bar, restaurant and excursion staff to be friendly and helpful throughout your trip.
We are sorry that the bathroom issue was not resolved to the standard you expected. Your feedback is appreciated and will be shared with the relevant team for review.
Thank you for taking the time to share your experienc
Produktbewertungen
Riviera Travel
Riviera Travel
3 days ago
Thank you for your review.
We are delighted to hear that you enjoyed a relaxing cruise through such beautiful scenery and that you found the food to be excellent and the excursions well organised.
We also appreciate your feedback regarding the pace of the itinerary. We recognise that some guests prefer a more active programme, particularly during periods of sailing, and your comments will be shared with our Product Team for consideration.
coaches were clean and on time - hotel staff were friendly
Riviera Travel
Riviera Travel
3 days ago
Thank you for sharing your feedback with us. We are delighted to hear that you had such a positive experience with our transport and accommodation services.
Produktbewertungen
Riviera Travel
Riviera Travel
3 days ago
Thank you for your review.
We're pleased to hear that you enjoyed your holiday overall. We are sorry that your visit to Capri did not meet your expectations. Whilst many guests enjoy the opportunity to explore the island, we appreciate that the large crowds and difficulties hearing the guide's commentary affected your experience on this occasion.
Your feedback will be passed to the relevant team for review.
Service excellent from the tour information booklet received prior to the trip, the highest quality of guides and our tour manager and the additional information, both verbal and written she provided...
Mehr Info
Riviera Travel
Riviera Travel
3 days ago
Hello Ian,
Thank you for your wonderful feedback. We are delighted to hear that you had such a positive experience with our team and found the arrangements to be of the highest standard.
Kind regards,
Riviera Travel
Produktbewertungen
Riviera Travel
Riviera Travel
3 days ago
Hello Ian,
Thank you so much for sharing such wonderful feedback about your recent travels with us. We are delighted to hear that you enjoyed a well-organised holiday with fantastic accommodations and memorable local experiences. It is always a pleasure to welcome returning guests, and we look forward to planning your next adventure with us.
Kind regards,
Riviera Travel
Kaufdatum: 17/09/2026
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Wendy
Von Feefo verifiziert
4 days ago
Das sagte Wendy über Riviera Travel:
All good though we felt the bar charges should be more carefully itemised - we had no proof about what we had purchased
Riviera Travel
Riviera Travel
3 days ago
Hello Wendy,
Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a wonderful overall experience, and we appreciate your constructive comments regarding your time on board.
Kind regards,
Riviera Travel
Produktbewertungen
Riviera Travel
Riviera Travel
3 days ago
Hello Wendy,
We are thrilled to hear that you had such a wonderful time on your yacht cruise, especially enjoying the traditional ship, the crew, and the exceptional service provided by Jayne. Thank you for choosing us, and we look forward to welcoming you back on board again soon.
Kind regards,
Riviera Travel
Very good service throughout our stay, Hotel was very good, variety of food and drink. Rooms very clean and made up every day. Nice touch having complimentary drinks in fridge
Riviera Travel
Riviera Travel
3 days ago
Thank you for sharing your positive feedback with us. We are delighted to hear that you enjoyed a comfortable stay and appreciated the service provided throughout your time with us.
Produktbewertungen
Riviera Travel
Riviera Travel
3 days ago
Thank you for your review.
We aredelighted to hear that you enjoyed your holiday and that our hotel staff were friendly, efficient and helpful throughout your stay. It's also wonderful to know that you enjoyed many of the excursions, found your guide knowledgeable, felt safe with your driver, and that Trish made such a positive impression with her enthusiasm and dedication.
We appreciate your comments regarding some of the sightseeing stops and will ensure your feedback is shared with our Product Team for review.
We hope to welcome you on another Riviera holiday
Kaufdatum: 21/09/2026
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AN
Anthony
Von Feefo verifiziert
GBR
4 days ago
Riviera Travel
Riviera Travel
3 days ago
Hello Anthony,
Thank you for taking the time to leave such a wonderful rating. We truly appreciate your support and look forward to welcoming you on your next journey with us.
Kind regards,
Riviera Travel
Produktbewertungen
Riviera Travel
Riviera Travel
3 days ago
Hello Anthony,
Thank you so much for sharing your wonderful feedback with us regarding your recent river cruise. We are delighted to hear that you had such a positive experience exploring the Douro Valley and Salamanca with us.
Kind regards,
Riviera Travel
Friendly and helpful tour manager who had good knowledge of the places visited and kept the group entertained throughout.
Riviera Travel
Riviera Travel
3 days ago
Hello Robert,
We are delighted to hear that you enjoyed such an engaging and informative experience with our tour manager. Thank you for sharing your positive feedback with us.
Kind regards,
Riviera Travel
Produktbewertungen
Riviera Travel
Riviera Travel
3 days ago
Hello Robert,
Thank you for taking the time to leave such a wonderful rating following your Canadas Rocky Mountaineer & Alaska Cruise. We are delighted to know you had such a positive experience with us.
Kind regards,
Riviera Travel
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