If I had to make a decision based on this trip alone, I wouldn't recommend Riviera, because the itinerary made it a more tiring and less enjoyable trip than it could have been, and these problems...
Mehr Info
Nicole Parkes - Customer Service Advisor
Riviera Travel
8 years ago
Thank you for your feedback, we are sorry to learn of your disappointment with several aspects of the itinerary of the tour. We are constantly trying to improve our product and do appreciate the feedback we receive from our customers. Your comments have been passed to our Product Team who are responsible for the designing and running of our tours for their careful consideration.
Produktbewertungen
Nicole Parkes - Customer Service Advisor
Riviera Travel
8 years ago
Thank you for your feedback, we are sorry to learn of your disappointment with several aspects of the itinerary of the tour. We are constantly trying to improve our product and do appreciate the feedback we receive from our customers. Your comments have been passed to our Product Team who are responsible for the designing and running of our tours for their careful consideration.
We might consider one of your river cruises. But in terms of coach tours, we would have to be assured that there would be a better balance between time spent on the bus and time visiting attractions.
Nicole Parkes - Customer Service Advisor
Riviera Travel
8 years ago
Thank you for reviewing your recent holiday with us. It is truly disheartening to learn that on this occasion we failed to meet your expectations and, on behalf of Riviera Travel, I would like to offer my sincere apologies. We are always looking at ways in which we can improve our clients’ holiday experience and your feedback will certainly assist us with this. We do hope to welcome you on another Riviera Travel holiday, where we hope to restore your faith in our company once more.
Produktbewertungen
Nicole Parkes - Customer Service Advisor
Riviera Travel
8 years ago
Thank you for reviewing your recent holiday with us. It is truly disheartening to learn that on this occasion we failed to meet your expectations and, on behalf of Riviera Travel, I would like to offer my sincere apologies. We are always looking at ways in which we can improve our clients’ holiday experience and your feedback will certainly assist us with this. We do hope to welcome you on another Riviera Travel holiday, where we hope to restore your faith in our company once more.
Nothing to deduct from a 10. Obviously a very experienced travel company, and we were in very safe and expert hands in the form of tour manager Debbie.
Unsere unabhängige Auszeichnung würdigt die besten Marken im Kundenservice. Die Gewinner werden auf der Grundlage der von ihren Kunden erhaltenen Bewertungen ermittelt.
Wir sammeln unabhängig Bewertungen im Namen der Unternehmen, die mit uns zusammenarbeiten. Unsere Plattform wendet sich nur an verifizierte Käufer, so dass Sie sicher sein können, dass Sie Bewertungen von echten Kunden lesen.
Nur Kunden mit Kaufnachweis können eine Feefo-Bewertung abgeben. Dies stellen wir sicher, indem wir uns direkt nach der Transaktion mit den Käufern in Verbindung setzen.
Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.
Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.
