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River Cruising Bewertungen | Kundenservice-Bewertungen für https://www.feefo.com/reviews/rivercruising-co-uk | Feefo

Alle 1,424 Bewertungen anzeigen

Vertrauenswürdiger Kunde

11 years ago

Kaufdatum: 17/03/2014

First class service so far

RiverCruising.co.uk

River Cruising

11 years ago

Thank you for letting me know and I know my team will work hard to ensure this continues. I am always keen to know if there's anything we can do better. Phil - MD

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Vertrauenswürdiger Kunde

11 years ago

Kaufdatum: 11/03/2014

What a really helpful company and all staff are delightful to talk too

RiverCruising.co.uk

River Cruising

11 years ago

WOW! Thank you so much for such kind comments about my business. I sincerely hope that we continue to wow you and I am sure you will have a fantastic holiday. I will pass these comments on to the team because it shows how important it is to engage with our clients in a polite, friendly and helpful manner. Phil - MD

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Vertrauenswürdiger Kunde

11 years ago

Kaufdatum: 11/03/2014

Cherie was most helpful in finding a suitable cruise for me. She rang me several…

Cherie was most helpful in finding a suitable cruise for me. She rang me several times confirming the trip.

RiverCruising.co.uk

River Cruising

11 years ago

Thank you, and it's great to know that Cherie kept in constant touch with you throughout. The attention to detail is so important. Phil - MD

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Vertrauenswürdiger Kunde

11 years ago

Kaufdatum: 11/03/2014

Started with the on-line email and then phone calls Very polite and Lyndsay went out of…

Started with the on-line email and then phone calls Very polite and Lyndsay went out of her way to help us find a suitable cruise. Thank you Tina (Poxon)

RiverCruising.co.uk

River Cruising

11 years ago

Fabulous to read that Lyndsay's service was great to start with, was followed through professionally and time was taken to find you a suitable river cruise. Thank you for the kind words. Phil - MD

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Vertrauenswürdiger Kunde

11 years ago

Kaufdatum: 28/01/2014

Some confusion over holiday payment dates were unhelpful but sorted out although getting two letters…

Some confusion over holiday payment dates were unhelpful but sorted out although getting two letters confirming the date (which was slightly earlier than quoted on the phone at the time of buying)...

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RiverCruising.co.uk

River Cruising

11 years ago

Thank you so much for the honest feedback. I will look into the date issues as not experienced this ever before. I have also asked our customer care team to drop you a line to re confirm everything is in order and also to answer any questions that you may have. Thank you again. Phil - MD

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Vertrauenswürdiger Kunde

11 years ago

Kaufdatum: 03/03/2014

Helpful, friendly staff.

RiverCruising.co.uk

River Cruising

11 years ago

Great to hear and please do not hesitate to ask any questions at any time. We are always available to help, thank you for taking the time to give me feedback. Phil - MD

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Vertrauenswürdiger Kunde

11 years ago

Kaufdatum: 24/02/2014

The agent dealing with my booking was informative and extremely helpful. I had spoken with…

The agent dealing with my booking was informative and extremely helpful. I had spoken with a local agent in my town and also with the tour operator directly but Cherie was by far and away the best...

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RiverCruising.co.uk

River Cruising

11 years ago

WOW - thank you for such kind comments about Cherie. I will make sure these are passed on. It's also great to know that my team are making such a good impression and are passionate about River Cruising. Phil - MD

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Vertrauenswürdiger Kunde

11 years ago

Kaufdatum: 18/02/2014

Elaine was most helpful in finding the date and the single accommodation I needed and…

Elaine was most helpful in finding the date and the single accommodation I needed and I will certainly use cruise village again. Many thanks for your efforts. Pamela Harris

RiverCruising.co.uk

River Cruising

11 years ago

I really appreciate your feedback and kind words Pamela. Thank you and rest assured I will pass these on to Elaine. I am sure you will have a great time. Phil - MD

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Vertrauenswürdiger Kunde

11 years ago

Kaufdatum: 12/02/2014

very friendly ,helpful and knowledgeable

RiverCruising.co.uk

River Cruising

11 years ago

Three of the most important aspects I want to come across from my team. That is great to read and thank you for taking the time and trouble to let me know. Phil - MD

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Vertrauenswürdiger Kunde

11 years ago

Kaufdatum: 06/02/2014

Our booking agent was very good and helpfull. Looking forward to the cruise.

RiverCruising.co.uk

River Cruising

11 years ago

I am sure you will have a fab time, there's lots to look forward to and thank you so much for the feedback. If there's anything you require at any time - please do not hesitate to ask. Phil - MD

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Über River Cruising

Part of the award-winning Travel Village Group, RiverCruising.co.uk were voted the number ONE river cruise agency in the UK & Ireland in 2022! We are a fourth generation family business, established in 1959, and we are people that you can trust. Our river cruise experts have all set sail on at least one river cruise for themselves, so their advice comes from a place of personal experience (we even have a river cruise ship Godmother working with us!). Our online brand operates all over the UK but we also have a head office and retail store (The Travel Village) in Blackpool. We are fully ABTA bonded and ATOL protected for added peace of mind. Get in touch today to discuss your next river cruise, we look forward to speaking with you!

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0800 810 8220

RiverCruising.co.uk, Blackpool, Lancashire, FY4 3JU, United Kingdom

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