Thank you for sharing your feedback. All Nordgreen jewelry pieces are covered by a warranty for any type of manufacturing defect. Modifications, improper use, and abuse are not covered by the warranty.
Upon further checking, the issue with the earring happened after 2 months which does not qualify as a manufacturing defect. Thank you for understanding. We appreciate your time. Best regards, The Nordgreen Team
Watch purchased as a Christmas gift for my wife who very much liked it however had difficulty reading the dial (more to do with her eyesight and a bad selection on my part rather than with the...
Delivery was very fast, even overseas shipping during December. Product was exactly as shows and is stunning on too. Good quality piece that is build well and will last a lifetime
DONT LIE TO YOUR CUSTOMERS. IF ITS 3-5 DAYS DEIVERY TIME, DELIVER WITHIN THAT TIME OR TELL YOUR CUSTOMERS THE TRUTH
Customer Service Team
Nordgreen
3 years ago
Thank you for sharing your feedback. We're really sorry for the negative experience. There were some delays due to the high volume during the holiday season. We have forwarded your feedback to our delivery partner and they would like to extend their apologies too. We appreciate your time. Best regards, The Nordgreen Team
Still haven’t received a refund after 1 month+, no contact whatsoever.
Customer Service Team
Nordgreen
3 years ago
Thank you for sharing your feedback. We're really sorry for the negative experience. We have checked further and your returned item had missed courier scanning hence we were not alerted when it got delivered. We have tracked it manually and finally got a confirmation that it has been received. We have processed your request accordingly and sent you a confirmation. We have also forwarded your feedback to the team as well as to our delivery partner so we can improve the return process which we always thrive to do. We appreciate your time. Best regards, The Nordgreen Team
I have a Nordgreen watch which I really like, and would recommend it. I have bought jewellery (men's wrist bracelets/bands) for myself and three other male members of my family.
However, I recently...
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Customer Service Team
Nordgreen
3 years ago
Thank you for sharing your feedback. We're really sorry you feel that way. We have provided an option for you, however, we have not heard back since our last correspondence. We are willing to work with you on this case. We will reach out again and will be looking forward to your response. Best regards, The Nordgreen Team
The products are very good quality, also loving the design. Also want to thank the customer support team for helping me with the login into my account, appreciate it a lot!
It is amazing that people...
Nordgreen is a Scandinavian watch brand based out of Copenhagen that has incorporated quality design from one of the leading designers of our time, and the sustainable values of the people of Denmark through it's CSR programme.
Wir sammeln unabhängig Bewertungen im Namen der Unternehmen, die mit uns zusammenarbeiten. Unsere Plattform wendet sich nur an verifizierte Käufer, so dass Sie sicher sein können, dass Sie Bewertungen von echten Kunden lesen.
Nur Kunden mit Kaufnachweis können eine Feefo-Bewertung abgeben. Dies stellen wir sicher, indem wir uns direkt nach der Transaktion mit den Käufern in Verbindung setzen.
Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.
Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.
Nordgreen is a Scandinavian watch brand based out of Copenhagen that has incorporated quality design from one of the leading designers of our time, and the sustainable values of the people of Denmark through it's CSR programme.
