Good communication. Answered any query I had re the 241 certificate. User friendly on-line site.
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Vertrauenswürdiger Kunde
10 years ago
We were very impressed with the service we received.
They were excellent in advising us with our trip of a lifetime.
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Vertrauenswürdiger Kunde
10 years ago
cruise arrangements ... perfect
We found the staff very very helpful and they listened to our requests and only provided suitable information
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Vertrauenswürdiger Kunde
10 years ago
Once we had paid they showed a lack of interest and became unhelpful.
We will recommend that people avoid this company and personally not use them again.
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TC
Trusted Customer
Victoria
10 years ago
Das sagte Trusted Customer über My241 Rewards:
Overall, very good.
The first time I called I left disappointed, but I thought I would try again. The next time I was pleasantly surprised. Last very helpful as I didn't know how to use the system.
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TC
Trusted Customer
Melbourne, Australia
10 years ago
Das sagte Trusted Customer über My241 Rewards:
Paris to Prague Spring 2017
We were very happy with the assistance given by your representative "Sylvia Lawrence" she was very quick and efficient in dealing with our requirement, but be warned make your decision quickly as we...
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Vertrauenswürdiger Kunde
10 years ago
Good - Customer service, lived up to expectations but noting My241 at times is not always the best deal available.
Customer Service
My241 Rewards
10 years ago
Thank you for your feedback. Great to hear our cruise consultants looked after you. We are always trying to negotiate the best rates for our customers, however sometimes the cruise companies put out deals that are out of our control, that cannot be used in conjunction with our 241 deals. This occurrence is very unusual however. Our exclusive rates are always changing with new cruises being added on a daily basis. We can see that you have booked with us and we look forward to making it a fantastic experience for you.
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TC
Trusted Customer
Ballarat
10 years ago
Das sagte Trusted Customer über My241 Rewards:
Happy with service
Delivered in a quick easy fashion and met my expectations
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TC
Trusted Customer
New Zealand
10 years ago
Das sagte Trusted Customer über My241 Rewards:
Poor communication and follow-up.
I am not at all happy at this stage. I haven't yet been on my cruises, but I am still waiting for my tickets and documentation for the first cruise and I leave on my travels in 20 days' time. My...
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Customer Service
My241 Rewards
10 years ago
Thank you for bringing this to our attention. I can see we have been waiting for your cruise line to issue all the documentation to us. Once we have received this I can see we have agreed to express post everything to you. As this was one week ago I have passed your details over to our after sales team who will be in contact shortly to give you an update. We apologise for any inconvenience caused and will chase this through for you then you can start looking forward to your fantastic holiday next month.
Unsere unabhängige Auszeichnung würdigt die besten Marken im Kundenservice. Die Gewinner werden auf der Grundlage der von ihren Kunden erhaltenen Bewertungen ermittelt.
Wir sammeln unabhängig Bewertungen im Namen der Unternehmen, die mit uns zusammenarbeiten. Unsere Plattform wendet sich nur an verifizierte Käufer, so dass Sie sicher sein können, dass Sie Bewertungen von echten Kunden lesen.
Nur Kunden mit Kaufnachweis können eine Feefo-Bewertung abgeben. Dies stellen wir sicher, indem wir uns direkt nach der Transaktion mit den Käufern in Verbindung setzen.
Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.
Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.
