We moved into a new home a few months ago and realized the seller, who didn’t impress us in many ways, left us this parting gift of moths. Not knowing what was going to work, I went on-line and read...
Mehr Info
Kaufdatum: 15/05/2019
0
Teilen
TC
Trusted Customer
6 years ago
Das sagte Trusted Customer über Moth-Prevention.com:
These clothes moth traps and refills are the best. Don't bother with competing cheaper brands that trap a pathetic low number of moths. The amount of male moths they trap and kill is staggering. I...
Prompt shipping (USPS managed to take 3 days to get the package from Los Angeles to Oakland, CA), but that isn't this vendor's fault - USPS priority mail should have been a great shipping option...
Never received my recent order. USPS never delivered it. I was told by Dan that another order would be shipped. You have a wonderful product. Please rectify the problem.
Thanks
Neil
Moth-Prevention.com
6 years ago
We're sorry to see that you've selected a 1 Star for our service. Dan has stayed close to your order detail to try and get your order to you as quickly as possible. We have taken onboard the cost of USPS losing your first shipment, and with the replacement shipment we will also pick up the additional shipping fee. It is on its way to your home address as you requested (and confirmed by Dan). You did confirm on one of your emails to us that you've recently started to experience problems with USPS delivering to your work address - this is really a service issue with USPS and not the ongoing service that we are providing to you. Your 1 star is very damaging to us and if you could see your way to edit your rating it would be appreciated by the team here, especially Dan. Kind regards, Neil
Vertrauenswürdiger Kunde
6 years ago
USPS is the culprit in this mix up. Moth prevention have really taken on some responsibility they were not required to do.
Good folks
Neil
Moth-Prevention.com
6 years ago
Thank you so much for taking the time to leave your kind comment and update. It really is appreciated by us all.
Vertrauenswürdiger Kunde
6 years ago
My rating is a 5 Star
Not only is the product really effective but the company went out of their way to correct USPS’s error
Vertrauenswürdiger Kunde
6 years ago
Thanks again
Produktbewertungen
Kaufdatum: 06/05/2019
0
Teilen
VG
Virginia Guilford
6 years ago
Das sagte Virginia Guilford über Moth-Prevention.com:
Wir sammeln unabhängig Bewertungen im Namen der Unternehmen, die mit uns zusammenarbeiten. Unsere Plattform wendet sich nur an verifizierte Käufer, so dass Sie sicher sein können, dass Sie Bewertungen von echten Kunden lesen.
Nur Kunden mit Kaufnachweis können eine Feefo-Bewertung abgeben. Dies stellen wir sicher, indem wir uns direkt nach der Transaktion mit den Käufern in Verbindung setzen.
Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.
Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.