Mollydoo.com Bewertung

Thank you Louise for your review. We are delighted you had a great holiday cycling in the Costa Daurada. Providing a personal service is one of the main core values of our business. It's also important our partners in resort share our values too. We are glad this was recognised and made your booking experience and cycling holiday a stress free and seem-less one. We look forward to hearing from you again in the future, when hopefully we can put together another great cycling holiday for you .

Many thanks for your feedback Louise through FEEFO and by email. We're delighted to hear you and your family enjoyed your holiday in Andalucia and made lots of special memories. We work closely with our partners in Spain to tailor holidays specifically for our customers - we're glad you enjoyed cycling the Greenway and discovering different places along the way. We have passed on your comments regarding the written information you were supplied with and the limited English. At present the leaflets you were presented with aren't in English. However, they are to be updated and reprinted in September, and they are going to look at getting them translated into English. They will also ensure the hand written information they pass on to customers is clearer. Regarding speaking English, they are working daily on improving their English and will continue to do so. We are grateful for your comments as we are always looking to improve our services, and we can only do this through honest feedback - so thank you. Your comments and the action we take, along with that of our suppliers, will provide future holiday makers with an even better holiday experience!

Melissa, thanks for your review. We have a great team of people that make up mollydoo. From taking the initial enquiry, listening to our customers, understanding their cycling requirements and then delivering this in resort. We are delighted to hear mollydoo delivered on all accounts! And more importantly you had an amazing cycling experience. We loved seeing the photographs and receiving the daily reports on how you were getting on. Well done on what you achieved in Lanzarote! We can't wait to plan your next adventure!

It was lovely to meet you both and so glad you enjoyed your trip. Paul thoroughly enjoyed cycling with you and guiding you round the beautiful Wye Valley and Welsh Borders. We look forward to seeing you again, hopefully soon!

Thank you Tony for your detailed review. Paul and I thoroughly enjoyed planning this trip for you and are so glad it lived up to its promises in every area. We welcome all feedback and are forever wanting to improve our trips and service. Sorry to hear about the hotel in Alcaudete. Unfortunately, the original hotel you were booked into closed for refurbishment and we were limited on choice for a replacement. However, that said, we will definitely look at other options in the area as an alternative for those travelling in future. Thank you for your comments on this they are very helpful. We're glad you had lovely weather, this time last year when we were there it was only 15degrees!!!! It sounds like you had a very special time with your daughter, and have some amazing memories. Thank you once again for booking with us, we really do appreciate it. Very best wishes to you and Alison. Amanda and Paul

Marny, thank you for your review and for the comments you have made. It was our pleasure organising your cycling holiday and we loved seeing photographs of you enjoying it. We're glad your mollydoo experience was a good one, hopefully we'll get another opportunity to organise your next cycling adventure for you and your cycling group.

Therese, thank you for your feedback. We are delighted to hear you all had a great time cycling in the Costa Daurada. We loved seeing the photographs - you all looked very professional. We have a brilliant team in resort, who have years of experience and know the area inside out. They too had a great week and thoroughly enjoyed sharing their knowledge and the area with you. From the mollydoo team, thank you for booking your cycling holiday with us. It was our pleasure organising your trip and hope we can be of further help in the future.

Thank you Robert for your feedback and your recommendation. As a family, we know how important it is to have a family holiday that makes every family member happy! We designed our Beach and Bike holidays with this in mind. As a family run company, our main priority is for people to have a hassle free holiday and have the best time possible, including the cycling experience. We hare thrilled we achieved this for you and your family. Thank you for booking your holiday with us. We really do appreciate it.

Michael, may thanks for your review. We have a great team of people that make up mollydoo. From taking the initial enquiry, listening to our customers, understanding their cycling requirements and then delivering this in resort. We are delighted to hear mollydoo delivered on all accounts! And more importantly you had an amazing cycling experience. We loved seeing the photographs and receiving the daily reports on how you were getting on. Well done on what you achieved in Lanzarote!