Masons Bewertung

Thank you for the great 5-star review. We're so glad to hear we kept you well informed throughout your renting experience. We strive to provide clear and consistent communication, and it's rewarding to know our efforts were appreciated. Appreciated!

Thank you so much for such a wonderful 5-star review. We're thrilled that the Masons team and Violet in particular were able to make your log cabin purchase such a positive and professional experience. We really appreciate you taking time to share your review with us. It really helps other people decide on which estate agent to choose.

Thank you so much for your super positive 5-star review. You've touched on all the things we strive for in prviding that exceptional service for Masons clients. As estate agents we deliver excellent communications, assistance throughout the entire sales process and professionalism, perfectly executed by our senior sales negotiator Violet. We really appreciate you taking time to share. Thank you so much for choosing us to sell your property. Wishing you all the very best for 2025!

That's good to hear. Always keen to know what kind of an impression we make so thank you for sharing. We are delighted you chose Masons and can assure you of our very best service at all times.

Thank you so much for your detailed 5-star review. We are delighted to hear that our core values are shining through and although slow sales and purchases can be tricky and frustrating for everyone we work incredibly hard on progressing the chain for our clients so thank you for acknowledging that. It means a lot to us all.

Thank you both so much for your uplifting 5-star review. Vi is indeed a superstar so thank you for recognising how she goes above and beyond setting a great example for the whole Sales team who are equally dedicated to providing an exceptional service. Wishing you all the very best and thank you for your recommendation. It really helps others decide which estate agency to choose in Louth.

There's only one thing we love more than a 5-star review and that's a 5-star review laden with positive language like 'can't fault a thing' and 'dealt with a challenging situation perfectly'. Property is rarely straightforward and it takes a lot of patience and expertise to achieve the best outcome for our clients. Thank you so much for recognising that!

Dear Mrs Critchley, we are so sorry to hear that you feel our service was lacking in some way on this occasion and that you felt unappreciated as a client. We can assure you that's absolutely not the case. We aim for 100% satisfied clients and excellent communication at all times. I have spoken with our Sales team and am happy to confirm that the details of the re-felting of the roof for your log cabin were detailed in the brochure, shared when we instructed your sale on 9th October. The sale of your cabin completed on 20 November, just six weeks from instruction, which hopefully evidences the clear and efficient communications between our Sales team and your buyer's solicitor. We' can only apologise that you're left disappointed and reassure you that clients are at the heart of everything we do.