Wie werden Feefo-Bewertungen gesammelt?

Wir sammeln unabhängig Bewertungen im Namen der Unternehmen, die mit uns zusammenarbeiten. Unsere Plattform wendet sich nur an verifizierte Käufer, so dass Sie sicher sein können, dass Sie Bewertungen von echten Kunden lesen.

Wer kann eine Feefo-Bewertung abgeben?

Nur Kunden mit Kaufnachweis können eine Feefo-Bewertung abgeben. Dies stellen wir sicher, indem wir uns direkt nach der Transaktion mit den Käufern in Verbindung setzen.

Wie überprüfen wir Bewertungen?

Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.

Wie gehen wir mit gefälschten Bewertungen um?

Feefo verhindert gefälschte Bewertungen, da wir nur verifizierte Käufer einladen, eine Bewertung abzugeben.

Magazines Direct Bewertungen | Kundenservice-Bewertungen für {{merchantUrl}} | Feefo

MN

Mr nigel

Von Feefo verifiziert

1 year ago

Das sagte Mr nigel über Magazines Direct:

Plastic 😥

Jonny

Magazines Direct

1 year ago

Hello Nigel, My name is Jonny from the Complaints Team at Magazines Direct. Thank you for taking the time to leave a review for us. I apologise that you have had a negative experience regarding the packaging of your order and I assure you that we take our feedback seriously.

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Vertrauenswürdiger Kunde

Von Feefo verifiziert

1 year ago

Each year we renew early ir creates problems. One year you started the renewal year early and sent two issues in th overlap period. Another year you agian started the new year early and stopped the...

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Jonny

Magazines Direct

1 year ago

Hello, My name is Jonny from the Complaints Team at Magazines Direct. Thank you for taking the time to leave a review for us. I apologise that you have had a negative experience regarding renewal of your subscription and I assure you that we take our feedback seriously. Please feel free to contact us on help@services.magazinesdirect.com for any assistance with renewing your subscription.

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Vertrauenswürdiger Kunde

Von Feefo verifiziert

1 year ago

Not very smooth or informative service.

When I order a 12 month subscription in May I am surprised that the August issue will be the first one I receive. In the past I have had a lot of trouble renewing the subscription, knowing which...

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Jonny

Magazines Direct

1 year ago

Hello, My name is Jonny from the Complaints Team at Magazines Direct. Thank you for taking the time to leave a review for us. I apologise that you have had a negative experience regarding renewal and I assure you that we take our feedback seriously. Delivery times for first issues on subscriptions are dependent on the print order dates for issues, which are set in advance, however if you are having any issues with long wait times for your first issue or problems with renewal please do not hesitate to contact us on help@services.magazinesdirect.com.

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Vertrauenswürdiger Kunde

Von Feefo verifiziert

1 year ago

Very easy to apply for

Shakira

Magazines Direct

1 year ago

Hello, My name is Shakira from Magazines Direct. Thank you for sharing your positive experience with us and leaving a review. We hope you enjoy your purchase and that you come back soon. If you have any questions, please feel free to contact us via help@magazinesdirect.com

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Vertrauenswürdiger Kunde

Von Feefo verifiziert

1 year ago

Shakira

Magazines Direct

1 year ago

Hello, My name is Shakira from Magazines Direct. Thank you for sharing your positive experience with us and leaving a review. We hope you enjoy your purchase and that you come back soon. If you have any questions, please feel free to contact us via help@magazinesdirect.com

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MW

Mr Andrew Warman

Von Feefo verifiziert

1 year ago

Das sagte Mr Andrew Warman über Magazines Direct:

Review requests have got to the rediculous pitch

Read the review from a very frustrated purchaser. Probably wont buy again because of this review rubbish.

Jonny

Magazines Direct

1 year ago

Hello Andrew, My name is Jonny from the Complaints Team at Magazines Direct. Thank you for taking the time to leave a review about your experience with us. I’m sorry that you have been inconvenienced by the request to review our service. We ask for feedback in relation to your customer experience journey regarding our website and ordering process, or if you’ve been in contact with any of our team members. This is so we can improve our journey and ensure that you receive the best possible experience. Again, thank you for taking the time to leave a review and I apologise for any frustration that the review might have caused.

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MO

Mr Steffen Olesen

Von Feefo verifiziert

Hasselager, Denmark

1 year ago

Das sagte Mr Steffen Olesen über Magazines Direct:

no acces to the magazine

Shakira

Magazines Direct

1 year ago

Hello Steffen, My name is Shakira from the Complaints Team at Magazines Direct. Thank you for taking the time to leave a review for us. I apologise that you have had a negative experience regarding your access and I assure you that we take our feedback seriously. I have sent an email to you personally so that I can look into this for you and ensure that this is resolved to your satisfaction.

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Vertrauenswürdiger Kunde

Von Feefo verifiziert

1 year ago

Shakira

Magazines Direct

1 year ago

Hello, My name is Shakira from Magazines Direct. Thank you for sharing your positive experience with us and leaving a review. We hope you enjoy your purchase and that you come back soon. If you have any questions, please feel free to contact us via help@magazinesdirect.com

0

Vertrauenswürdiger Kunde

Von Feefo verifiziert

1 year ago

Shakira

Magazines Direct

1 year ago

Hello, My name is Shakira from Magazines Direct. Thank you for sharing your positive experience with us and leaving a review. We hope you enjoy your purchase and that you come back soon. If you have any questions, please feel free to contact us via help@magazinesdirect.com

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MD

Mr Mark Douglas

Von Feefo verifiziert

Hackney N4 2AR

1 year ago

Das sagte Mr Mark Douglas über Magazines Direct:

good

light magazine good for posting. no local shops hold it.

Shakira

Magazines Direct

1 year ago

Hello Mark, My name is Shakira from Magazines Direct. Thank you for sharing your positive experience with us and leaving a review. We hope you enjoy your magazine and that you come back soon. If you have any questions, please feel free to contact us via help@magazinesdirect.com

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