Sometimes took 2 -3 days to receive a response. Often replies did. It answer the question asked. App was very difficult to navigate. Very poor value for the cost. Not all transfers were covered in...
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Amara
Macs Adventure
1 year ago
Thank you for your feedback. We are sorry to hear about the issues you experienced during your trip. We strive to provide the best service and accommodations for our customers, and it is disappointing to learn that we fell short in several areas.
To address your concerns thoroughly, we would like to investigate further. We will contact you directly to gather more details and work towards a satisfactory resolution. Your input is valuable in helping us improve our services. Thank you for bringing these matters to our attention.
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Vertrauenswürdiger Kunde
Von Feefo verifiziert
1 year ago
Generally very good.
I completed a questionnaire after the event asking for MA to contact me re feedback on the accommodation. I’m still waiting for that call and I think it is important that MA...
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Vertrauenswürdiger Kunde
Von Feefo verifiziert
1 year ago
0
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Vertrauenswürdiger Kunde
Von Feefo verifiziert
1 year ago
Best of the Camino
Excellent service overall! Macs communicated promptly and effectively and did everything they said they would do. We had one problem which arose from a misunderstanding, and Macs effected a very...
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Amara
Macs Adventure
1 year ago
Thank you so much for your kind words! We’re thrilled to hear that you had an excellent experience with Macs Adventure. Effective communication is a top priority for us, and we're glad to know we could resolve the misunderstanding to your satisfaction. Your feedback motivates us to keep delivering great service. We look forward to assisting you on your next adventure!
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Vertrauenswürdiger Kunde
Von Feefo verifiziert
1 year ago
Well planned routes with excellent accommodation.
Excellent app, easy to use, and lets you know if you go off track which is helpful. All the accommodation booked was excellent . A couple of the tracks were closed for building/ forestry works which...
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Amara
Macs Adventure
1 year ago
Thank you for your feedback! We're delighted to hear that you found our app easy to use and helpful for staying on track. It's great to know that the accommodations met your expectations. We apologize for any inconvenience caused by the closed tracks due to construction or forestry work. We appreciate your understanding and will work to ensure our information is as accurate as possible for future travelers. We hope to see you on another adventure soon!
0
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Vertrauenswürdiger Kunde
Von Feefo verifiziert
1 year ago
Great support
Regular updates, flexible approach and great app.
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DA
Douglas Ash
Von Feefo verifiziert
Vancouver
1 year ago
Das sagte Douglas Ash über Macs Adventure:
First rate experience
First rate from route planning to accomodation to acrual route via their app. Highly recommend.
Amara
Macs Adventure
1 year ago
Thank you for your feedback! We’re thrilled to hear that you had a first-rate experience from route planning to accommodations and using our app. Your recommendation means a lot to us, and we look forward to helping you on your next adventure!
0
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Vertrauenswürdiger Kunde
Von Feefo verifiziert
1 year ago
Prompt service
Responsive service
Satisfied with results
An employee of the ferry company would not honor the information MACS sent us to confirm arrangement for the company to bill MACS for the fare. We had to...
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Amara
Macs Adventure
1 year ago
Thank you for your feedback! We're glad to hear that you were satisfied with our service and that we could resolve the issue with the ferry fare. We appreciate you bringing this matter to our attention, as it helps us improve the experience for all our customers. Thank you for choosing Macs Adventure!
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CL
Clare
Von Feefo verifiziert
Belfast
1 year ago
Das sagte Clare über Macs Adventure:
Would definitely recommend
Mac’s transferred all our luggage safely each day, such a relief after a full days walking!
Accommodation was easy to find and decent standards.
One slight transfer issue with number of passengers,...
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Amara
Macs Adventure
1 year ago
Thank you for your feedback! We’re thrilled to hear that your luggage transfers went smoothly, allowing you to enjoy your walks without the added worry. It’s great to know that you found the accommodations to be easy to locate and of good quality. We appreciate your understanding regarding the transfer issue and are glad it was resolved quickly. Thank you for your recommendation, and we look forward to assisting you with your future adventures!
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HR
Heidi Robertson
Von Feefo verifiziert
Lunenburg
1 year ago
Das sagte Heidi Robertson über Macs Adventure:
Amalfi Coast
Professional from start to finish. Taylor was our consultant. Great communicator, very responsive. She did a fantastic job. Everything was as described. Flawless
Amara
Macs Adventure
1 year ago
Thank you for your feedback! We're delighted to hear that Taylor provided you with such excellent service and that everything met your expectations. We pride ourselves on professionalism and clear communication, so it’s wonderful to know you experienced that throughout your journey. We look forward to assisting you again in the future!
Wir sammeln unabhängig Bewertungen im Namen der Unternehmen, die mit uns zusammenarbeiten. Unsere Plattform wendet sich nur an verifizierte Käufer, so dass Sie sicher sein können, dass Sie Bewertungen von echten Kunden lesen.
Nur Kunden mit Kaufnachweis können eine Feefo-Bewertung abgeben. Dies stellen wir sicher, indem wir uns direkt nach der Transaktion mit den Käufern in Verbindung setzen.
Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.
Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.
