The timings were all wrong which caused a mass of problems. Plus operations team not helpful when I asked about refund/complaint
Sally
Lucketts Travel
6 years ago
Hi, we understand that there was some confusion about your coach hire timings as we had received two bookings from you for the same journey. We apologise as we should have spotted this mistake earlier. We did avoid sending double the vehicles required for your journey but we didn't notice that the timings on your bookings were not identical. I believe a member of the team has been in touch with you today and will get back to you shortly regarding compensation.
Kaufdatum: 20/09/2019
0
Teilen
JA
Jacqui
6 years ago
Das sagte Jacqui über Lucketts Travel:
The service was of a high standard. very enjoyable day out.
I have booked a private coach with Lucketts travel for the past 4 years, easy to book, great communication and fab drivers - always calm and no stress!
Laura
Lucketts Travel
6 years ago
Thank you for your review Mrs Watts. It's lovely to hear that you've had a great experience when hiring a coach from Lucketts. We look forward to seeing you next time.
Kaufdatum: 15/09/2019
0
Teilen
MH
Mr Harrison
6 years ago
Das sagte Mr Harrison über Lucketts Travel:
Very friendly staff - the drivers were very helpful and the admin team very efficient
Staff advised on arrangements for our trip to Goodwood, and all arrangements went to plan. Driver was excellent; friendly and really knowledgeable.
Kaufdatum: 13/09/2019
0
Teilen
MO
Ms Oastler
6 years ago
Das sagte Ms Oastler über Lucketts Travel:
On time, really supportive! Great simple service all round. The best price we could find as a school to take 60 children altogether!!
Kaufdatum: 10/09/2019
0
Teilen
Vertrauenswürdiger Kunde
6 years ago
the service provided by Lucketts on 14 and 15 September from Premier Inn Port Solent to Goodwood Revival was very good. On both days the 16 seater coach was early and ready for departure as booked....
Mehr Info
Kaufdatum: 15/09/2019
0
Teilen
MC
Mr Cooper
6 years ago
Das sagte Mr Cooper über Lucketts Travel:
Great service as always
Kaufdatum: 13/09/2019
0
Teilen
Vertrauenswürdiger Kunde
6 years ago
The driver was brillant .
very pleasant to talk to , got on with all ages
Kaufdatum: 14/09/2019
0
Teilen
Vertrauenswürdiger Kunde
6 years ago
Excellent service. We required a mini coach for airport run for group of 10. Immaculate spacious vehicle with comfy executive seats. Great drivers who were punctual , obliging , polite and friendly....
Established in 1926 and based in Fareham, Hampshire, Lucketts Travel is a family run business which provides luxury coach hire and first class holidays and day trips to tens of thousands of satisfied customers every year.
Wir sammeln unabhängig Bewertungen im Namen der Unternehmen, die mit uns zusammenarbeiten. Unsere Plattform wendet sich nur an verifizierte Käufer, so dass Sie sicher sein können, dass Sie Bewertungen von echten Kunden lesen.
Nur Kunden mit Kaufnachweis können eine Feefo-Bewertung abgeben. Dies stellen wir sicher, indem wir uns direkt nach der Transaktion mit den Käufern in Verbindung setzen.
Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.
Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.
Established in 1926 and based in Fareham, Hampshire, Lucketts Travel is a family run business which provides luxury coach hire and first class holidays and day trips to tens of thousands of satisfied customers every year.
