Hello,
I hope you're doing well! Thank you for sharing your experience with us. I'm genuinely sorry to hear about the challenges you encountered with the yarn. I can imagine how frustrating it must be, especially when dealing with dropped stitches. If the yarn is not suitable for you, you are more than welcome to return it within 90 days of delivery. For more details on how to arrange the return, please refer to the following information:
Returns Information
I'm delighted to hear that you are satisfied with our service, despite the issue with the yarn selection. If there's anything we can help you with in the future, please feel free to get in touch.
Once again, thank you for your feedback, and we truly appreciate your understanding.
Best wishes,
Julie and the LoveCrafts Team
