Costs more to return items you don't want than what it cost to purchase them...
Izzy
Long Tall Sally
3 months ago
Thank you for your feedback. We're sorry to hear that you were disappointed with the cost of returning your item.
We understand how frustrating it can be when return costs feel disproportionate to the original purchase price.
We appreciate you sharing your experience, and your comments will be taken into consideration as we continue to review and improve our services.
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Vertrauenswürdiger Kunde
Von Feefo verifiziert
3 months ago
Disappointed
Refunds taking too long and size was too small !!!
Izzy
Long Tall Sally
3 months ago
Thank you for your feedback. We're sorry to hear that the item was smaller than expected and that you've been disappointed by the length of time taken for your refund. We understand how frustrating this can be and appreciate you sharing your experience. Your comments will be reviewed internally as we continue to work on improving both our sizing information and refund processes.
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Vertrauenswürdiger Kunde
Von Feefo verifiziert
3 months ago
Excellent
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JH
jane hatherley
Von Feefo verifiziert
3 months ago
Das sagte jane hatherley über Long Tall Sally:
A VERY GOOD SHOPPING EXPERIENCE NO PROBLEMS AT ALL
EXCELLENT ORDER AND RETURNS VERY EASY AND GOOD COMMUNICATION
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EH
Elinor Hayler
Von Feefo verifiziert
GBR
3 months ago
Das sagte Elinor Hayler über Long Tall Sally:
Holiday buys
Easy to find what I wanted on the eebsite and the products were delivered promptly
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Vertrauenswürdiger Kunde
Von Feefo verifiziert
3 months ago
Would not recommend to buy overseas without a local store.
Size chart does not match sizing of pants. Cost me 27$ to return. No info on website prior to order about cost. Size 12 fit like a size 14 or 16.
Izzy
Long Tall Sally
3 months ago
Thank you for your feedback. We're sorry to hear that the sizing did not match your expectations and that the return costs were disappointing.
We understand how frustrating it can be when an item doesn't fit as anticipated, particularly when ordering internationally.
We appreciate you sharing your experience regarding the size chart and return process, as this feedback helps us identify areas where we can improve the information and guidance provided to customers.
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Vertrauenswürdiger Kunde
Von Feefo verifiziert
3 months ago
What happened to the quality of LTS??
Did not receive an invoice for purchase so had no idea that payment went through. Probably won't but anything else from LTS again despite purchasing a number of items over the years. Gone downhill...
Mehr Info
Izzy
Long Tall Sally
3 months ago
We're sorry to hear that you've been disappointed with your recent experience. We understand your concerns regarding the quality of the products and the lack of an order confirmation or invoice, which left you unsure whether your purchase had been processed.
It's particularly disappointing to hear this from a long-standing customer who has shopped with us over the years.
We appreciate you taking the time to share your feedback and are sorry that your recent experiences have not met your expectations.
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Vertrauenswürdiger Kunde
Von Feefo verifiziert
3 months ago
Excellent necklace
Good
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QU
Queenie
Von Feefo verifiziert
GBR
3 months ago
Das sagte Queenie über Long Tall Sally:
Cute shoes
Didn't take long to arrive. Arranged for a pick up at store.
Wir sammeln unabhängig Bewertungen im Namen der Unternehmen, die mit uns zusammenarbeiten. Unsere Plattform wendet sich nur an verifizierte Käufer, so dass Sie sicher sein können, dass Sie Bewertungen von echten Kunden lesen.
Nur Kunden mit Kaufnachweis können eine Feefo-Bewertung abgeben. Dies stellen wir sicher, indem wir uns direkt nach der Transaktion mit den Käufern in Verbindung setzen.
Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.
Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.