Thank you for your feedback, we're sorry to hear that the item was not as expected.
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Vertrauenswürdiger Kunde
Von Feefo verifiziert
2 months ago
Gone down hill
Gone down hill. Messaged about an order, no reply, no auto reply. Nothing. Sizing has changed. Jeans i got were too small do had to pay £3 again to order size up and another £2 to return. I dont...
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Timea
Long Tall Sally
2 months ago
Thank you for your feedback!
A celebration of height. That’s what we believe in. For 40 years it's been our privilege to dress the tall women of the world. Our range is dedicated to women standing 5'8"/173cm or taller and is available in clothing sizes 8-32.
Further information on sizing can be found via the following link https://www.longtallsally.com/size-chart
We have passed your feedback along to our internal team. 🙂
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Vertrauenswürdiger Kunde
Von Feefo verifiziert
2 months ago
Gute Ware zu einem guten Preis. Schnell geliefert
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Vertrauenswürdiger Kunde
Von Feefo verifiziert
2 months ago
Nice dress
Everything from ordering to delivery went well
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Vertrauenswürdiger Kunde
Von Feefo verifiziert
2 months ago
Fab top
Brill
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Vertrauenswürdiger Kunde
Von Feefo verifiziert
2 months ago
LTS tops are suddenly too big
Can’t speak to a human being
Timea
Long Tall Sally
2 months ago
Thank you for your feedback! We're sorry that it has been difficult to get in touch, however we can see our team has been in touch. We're here if you need anything!
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TN
Theresa Niksick
Von Feefo verifiziert
USA
2 months ago
Das sagte Theresa Niksick über Long Tall Sally:
Won't be ordering again from you
The service I received I would have to say was good when I place an order and I received my products but when I sent the two dresses back that were too big on me, I checked the tracking and it shows...
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Timea
Long Tall Sally
2 months ago
Thank you for your feedback! It would seem at the present time we are yet to receive your return parcel, We’ll send you an email as soon as your return has been processed and the funds will take 3-5 working days to reach your account.
We kindly ask to allow up to 28 working days for returns to reach our warehouse and a refund to be processed. (Not including weekends or bank holidays)
You will be notified via email once a refund has been issued.
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Vertrauenswürdiger Kunde
Von Feefo verifiziert
2 months ago
Terrible quality
Service ok but charged for delivery and return
Timea
Long Tall Sally
2 months ago
Thank you for your feedback! You don’t have to pay anything when you drop your parcel off, however all UK return parcels are subject to a £1.99 return fee for up to 6 items, additional items will then be charged at £1 per item which will be deducted from your refund.
In-store returns are free.
A return fee is applied as the item/s are having to be checked over by our quality control team, steamed to ensure no contamination and repackaged (if the item/s are in a resalable condition), The items will then be placed back into stock.
As I’m sure you can appreciate that this is very time consuming and means that other customers may miss out on purchasing these item/s due to the length of time it takes for the unwanted item to be returned and processed via our warehouse.
Further information can be found by clicking here https://www.yoursclothing.co.uk/returns-policy
As a valued retailer we want to ensure we continue to provide the best service and products to our customers, we understand that from time-to-time item/s may not be suitable or not to their liking, for our customers and for this reason they return the item/s back to us, if for any reason your item is faulty then of course this charge will not be applied and all returned item/s are inspected upon receipt into our distribution centre.
Wir sammeln unabhängig Bewertungen im Namen der Unternehmen, die mit uns zusammenarbeiten. Unsere Plattform wendet sich nur an verifizierte Käufer, so dass Sie sicher sein können, dass Sie Bewertungen von echten Kunden lesen.
Nur Kunden mit Kaufnachweis können eine Feefo-Bewertung abgeben. Dies stellen wir sicher, indem wir uns direkt nach der Transaktion mit den Käufern in Verbindung setzen.
Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.
Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.