Nobody phoned back 3 times and no choice but to pay the amendment fee for a flight change to the day before.
Matt
Leisure Guard Travel
2 years ago
Thank you for your feedback.
I can see notes on your file from 3rd June when you spoke to us to change the cover dates to match the new flight schedule but i cant see any contact prior to that requesting a call back.
Can you confirm when the call back request was made so that i can look into this in more detail please?
Regards
Leisure Guard team
Leisure Guard Travel Insurance
Leisure Guard Travel
2 years ago
Good Morning
Just following up on this around when you phoned in regarding a call back as we cannot see any contact having been made bar the 3rd June.
Kind *******
Leisure Guard Team
Kaufdatum: 03/06/2024
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Vertrauenswürdiger Kunde
2 years ago
Great service again and as always
Great value for money
Leisure Guard Travel Insurance
Leisure Guard Travel
2 years ago
Thank you for your feedback.
We are pleased to see that you're happy with the service received and grateful that you took the time to leave us a review. If you need to contact us at any point, our details are in your policy documentation.
Regards
Leisure Guard Team
Thank you for your feedback.
We are pleased to see that you're happy with the service received and grateful that you took the time to leave us a review. If you need to contact us at any point, our details are in your policy documentation.
Regards
Leisure Guard Team
Kaufdatum: 03/06/2024
0
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Vertrauenswürdiger Kunde
2 years ago
Excellent
Leisure Guard Travel Insurance
Leisure Guard Travel
2 years ago
Thank you for your feedback.
We are grateful that you took the time to leave us a review. If you need to contact us at any point, our details are in your policy documentation.
Regards
Leisure Guard Team
Easy to find a policy that met just what we needed to cover the requirements you need for travel abroad. Several policies on offer with varying prices and amounts of cover and the one we chose while...
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Leisure Guard Travel Insurance
Leisure Guard Travel
2 years ago
Thank you for your feedback.
We are pleased to see that you're happy with the service received and grateful that you took the time to leave us a review. If you need to contact us at any point, our details are in your policy documentation.
Regards
Leisure Guard Team
Thank you for your feedback.
We are pleased to see that you're happy with the service received and grateful that you took the time to leave us a review. If you need to contact us at any point, our details are in your policy documentation.
Regards
Leisure Guard Team
Kaufdatum: 01/06/2024
0
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Vertrauenswürdiger Kunde
2 years ago
Quick and easy to chat to on the phone. Problem resolved easily, very pleased as this is how it should be but never seems to be with other companies.
Leisure Guard Travel Insurance
Leisure Guard Travel
2 years ago
Thank you for your feedback.
We are pleased to see that you're happy with the service received and grateful that you took the time to leave us a review. If you need to contact us at any point, our details are in your policy documentation.
Regards
Leisure Guard Team
Kaufdatum: 02/06/2024
0
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MJ
Mrs Tina Jones
Wales
2 years ago
Das sagte Mrs Tina Jones über Leisure Guard Travel:
Easy to fill in information cover started as soon as paid for
Matt
Leisure Guard Travel
2 years ago
Thank you for your feedback.
I have noted your comments but also the star rating given, were there any other issues that are driving the score of 3? If so, please let me know as id be keen to address them.
Regards
Leisure Guard team
Leisure Guard Travel Insurance
Leisure Guard Travel
2 years ago
Good Morning
We are just following up from our last communication as to see if there were any issues driving the 3 star review considering there were no comments left around any concerns or issues you had?
Kind regards
Leisure Guard Team
Kaufdatum: 02/06/2024
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Vertrauenswürdiger Kunde
2 years ago
Very quick and easy to do.
Leisure Guard Travel Insurance
Leisure Guard Travel
2 years ago
Thank you for your feedback.
We are grateful that you took the time to leave us a review. If you need to contact us at any point, our details are in your policy documentation.
Regards
Leisure Guard Team
Kaufdatum: 02/06/2024
0
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MM
Mr Andrew Merrin
Kirkby-in-Ashfield nottm
2 years ago
Das sagte Mr Andrew Merrin über Leisure Guard Travel:
Very easy to apply 5star cover 👌 and all numbers and info if u need help to claim.so only fear to give 5stars back.thanks
Leisure Guard Travel Insurance
Leisure Guard Travel
2 years ago
Thank you for your feedback.
We are pleased to see that you're happy with the service received and grateful that you took the time to leave us a review. If you need to contact us at any point, our details are in your policy documentation.
Regards
Leisure Guard Team
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