As the manager for the team, I wanted to thank you for taking the time to send us your feedback on your recent experience with Kuoni. We are incredibly sorry that we fell short of your expectations. The responses we receive from our customers is highly valuable to us.
We will investigate the issues you have raised and we will be in touch to discuss this with you shortly.
We have heard many good things about Kuoni in the past and we were incredibly pleased with the help provided by Neil in the Chester branch. He was more than happy to give us far more options than we...
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Cheryl
Kuoni
3 years ago
Thank you so much for your review.
As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Linda @ metrocentre store was very helpful in advising us on a choice of destinations , showing a video along with her personal recommendation we booked to go to Mauritius in July 2024. We are both...
Such good customer focus and Stephen was so knowledgeable, he really made sure we got what we wanted and looked for the best price
Susan
Kuoni
3 years ago
Thank you so much for your review.
As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert Stephen that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
I connected with the chat with Emma Gant, she immediately offered to call me, and then we went through the options, we were flexible on dates and she was very very helpful in finding the best priced...
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Alison
Kuoni
3 years ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Kaufdatum: 02/07/2023
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Vertrauenswürdiger Kunde
Von Feefo verifiziert
3 years ago
I visited the Guildford store, to have a chat. I knew which dates and hotel we wanted to stay at and they managed to price match a competitor. We booked exactly the holiday we wanted. The team were...
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Jack
Kuoni
3 years ago
Thank you so much for your kind review. I want to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise and kind words will be shared with Marianne that crafted your holiday. We look forward to assisting you with any additional services, excursions or experiences you may need prior to your forthcoming holiday with us and welcoming you back again soon.
Best wishes,
Jack
Thank you so much for your review.
As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Excellent service from Zoe. She was professional, helpful and patient, ensuring we were totally happy with our holiday. Many thanks!
Dev
Kuoni
3 years ago
Thank you so much for your review. I wanted to thank you for coming into store and allowing us to create this family holiday for you.
Regards
Dev Armugam
Store Manager
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Unsere unabhängige Auszeichnung würdigt die besten Marken im Kundenservice. Die Gewinner werden auf der Grundlage der von ihren Kunden erhaltenen Bewertungen ermittelt.
Diese Abzeichen bestätigen, dass die Umweltaussagen von Kuoni verständlich und korrekt sind, so dass Sie sicher sein können, nachhaltig einzukaufen. In Zusammenarbeit mit Ethy entwickelt.
Wir sammeln unabhängig Bewertungen im Namen der Unternehmen, die mit uns zusammenarbeiten. Unsere Plattform wendet sich nur an verifizierte Käufer, so dass Sie sicher sein können, dass Sie Bewertungen von echten Kunden lesen.
Nur Kunden mit Kaufnachweis können eine Feefo-Bewertung abgeben. Dies stellen wir sicher, indem wir uns direkt nach der Transaktion mit den Käufern in Verbindung setzen.
Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.
Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.
