Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Kindest Regards
Sam
We had spoken to Jenny before we arrived and she had spent time getting us some quotes which were really good for us and she allowed us to edit it until we got exactly what we wanted. Everything was...
Mehr Info
Dev
Kuoni
3 years ago
Wonderful to read that the instore experience was delivered on point, and that chocolates were also freely available. We take pride in ensuring that the creations utilise the time efficiently and have the right balance for a family.
Kindest
Dev Armugam
Store Manager
Booking with Kuoni is fine if you are not concerned about the cost. ""If you need to ask the cost you cannot afford it"" A well known phrase when dealing with high end purchases.
For many recent...
Mehr Info
Holly
Kuoni
3 years ago
Dear Mr Allen
As the manager for the team, I wanted to thank you for taking the time to send us your feedback on your recent booking experience with Kuoni. We are sorry that we fell short of your expectations. The responses we receive from our customers are highly valuable to us.
I appreciate that it would have been helpful to have been provided with a breakdown of costs for each of element of your holiday, however it is standard practice for Tour Operators to combine services and then present them as a package for consideration at an overall cost. Package holidays are defined under the Package Travel Regulations as ones that are offered, sold or charged at an inclusive or total price.
I’m pleased to hear that Chelsea found you a suitable solution and would like to take this opportunity to thank you for booking with us. Rest assured, your holiday is fully protected through both ATOL and ABTA and you’ll have our full support throughout your travels.
We look forward to assisting in any way we can prior to your forthcoming Holiday with us.
Best wishes,
Holly.
Experience in store was fine. V Helpful staff. Disappointed not to receive follow up on questions we had. Luggage allowed on 3 flights, seats etc. A small matter but a speedier response would...
Mehr Info
Melissa
Kuoni
3 years ago
Hi Janice,
Thank you for your feedback and I am sorry there has been a delay in the airline coming back to us regarding the luggage for your internal flight. I have asked your PTE to contact you today with an update regarding the additional luggage request and to run through any of the other information you need. I do hope you are looking forward to your trip with us.
Eve was extremely helpful and patient as we worked through the holiday options.
Kaufdatum: 31/07/2023
0
Teilen
MW
Mr Gavin Walker
Von Feefo verifiziert
3 years ago
Kaufdatum: 07/08/2023
0
Teilen
MW
Miss Bethany Warren
Von Feefo verifiziert
3 years ago
Das sagte Miss Bethany Warren über Kuoni:
Katie was great. She helped look around at all flight options to get us the best deal. Great 👍
Leigh
Kuoni
3 years ago
Hello Miss Warren,
Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Kind regards,
Leigh - Kuoni Southampton
Absolutely amazing service from start to finish. Kirsty was not only knowledgeable but also thoughtful and considerate given the special occasion the holiday is about. Her attention to detail right...
Our initial intention was to get ideas for a holiday in September but Jared was so helpful & full of suggestions that we booked one with him the same day!
We were very happy with the options he came...
Mehr Info
Kelly
Kuoni
3 years ago
Thank you so much for your review.
As the Assistant manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert Jared that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Kaufdatum: 07/08/2023
0
Teilen
MH
Mr Martin Hird
Von Feefo verifiziert
3 years ago
Das sagte Mr Martin Hird über Kuoni:
Very friendly and helpful staff
Ricky
Kuoni
3 years ago
Hello Martin
Thank you for taking the time to leave us a review and for allowing Florence to craft your escape.
It has been our pleasure looking after you, thank you again.
Kind regards
Ricky
Store Manager
Kuoni Milton Keynes
Unsere unabhängige Auszeichnung würdigt die besten Marken im Kundenservice. Die Gewinner werden auf der Grundlage der von ihren Kunden erhaltenen Bewertungen ermittelt.
Diese Abzeichen bestätigen, dass die Umweltaussagen von Kuoni verständlich und korrekt sind, so dass Sie sicher sein können, nachhaltig einzukaufen. In Zusammenarbeit mit Ethy entwickelt.
Wir sammeln unabhängig Bewertungen im Namen der Unternehmen, die mit uns zusammenarbeiten. Unsere Plattform wendet sich nur an verifizierte Käufer, so dass Sie sicher sein können, dass Sie Bewertungen von echten Kunden lesen.
Nur Kunden mit Kaufnachweis können eine Feefo-Bewertung abgeben. Dies stellen wir sicher, indem wir uns direkt nach der Transaktion mit den Käufern in Verbindung setzen.
Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.
Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.
