Very disappointed as we purchased furnature and cover and only furnature delivered. Then told cover not available for a month this is not acceptable should have been told this at time of purchase. We...
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Dave
JB Furniture
3 years ago
Hi Robert,
Thanks for taking the time to give feedback, we're also very disappointed to hear you're not happy. We do however hope you're happy with your Monterey 4 seat dining set along with the excellent service given in store and by our delivery team. At the point of sale our stock system advised the covers you needed were in stock but unfortunately our supplier delivered the incorrect to covers, an error that should have been spotted at our end but wasn't. A new batch of covers have been ordered and you have been advised correctly of a month long delivery timescale and of course the offer of a refund for the cover still stands if you are unable to wait. We hope you enjoy your new furniture.
Kaufdatum: 07/07/2023
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LB
Lynn Bell
Von Feefo verifiziert
3 years ago
Das sagte Lynn Bell über JB Furniture:
Extremely helpful in every aspect of the purchase from providing measurements to delaying delivery until garden work completed.
Dave
JB Furniture
3 years ago
Hi Lynn,
Thanks for your 5 star rated review. We're delighted to hear you're happy with your new Kingston corner set along with the overall helpful service given by our sales and delivery teams. We hope you enjoy your new garden furniture.
Kaufdatum: 07/07/2023
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RD
Richard Dalton
Von Feefo verifiziert
3 years ago
Das sagte Richard Dalton über JB Furniture:
Great choice of furniture all good quality and prices to suit various budgets. Delivered when required. Helpful staff.
Dave
JB Furniture
3 years ago
Hi Richard,
Thanks for taking the time to write a 5 star rated review. We're really pleased you enjoyed your visit to store and you're happy with your new Oxford 2 seat sofa set which we hope you enjoy for many years to come.
The staff at the store were courteous & knowledgeable. The ordering & organising of the delivery was efficient.
Steve , the delivery driver, phoned beforehand & was very cheerful & helpful in...
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Dave
JB Furniture
3 years ago
Hi C,
Thanks for your 5 star rated review. We're thrilled to hear you're happy with your Kingston corner along with the excellent service you received in store and from our delivery driver. We hope you enjoy your new garden furniture for many years to come.
Produktbewertungen
Kaufdatum: 26/06/2023
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NA
Neil Ashwell
Von Feefo verifiziert
3 years ago
Das sagte Neil Ashwell über JB Furniture:
Huge selection of quality garden furniture for all budgets, great staff on hand in shop - Nic and Lesley - who can answer all questions and advise to help the choice, delivery was superb. Shopping as...
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Dave
JB Furniture
3 years ago
Hi Neil,
Thank you so much for taking the time to write such a positive 5 star rated review. We're delighted to hear you enjoyed your visit to store having a look at our huge garden and conservatory furniture ranges and that our staff were on hand to help and advise. We hope you enjoy your new Cape furniture for many years to come.
Produktbewertungen
Kaufdatum: 01/07/2023
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Vertrauenswürdiger Kunde
Von Feefo verifiziert
3 years ago
Excellent and fast service service from this company. Had a small issue which was immediately sorted. Would not hesitate to use again.
Dave
JB Furniture
3 years ago
Hi B,
Thanks for your 5 star rated review. We're really pleased to hear you're happy with your new Monterey 2 seat sofa set and Lichfield parasol which we hope you enjoy for many years to come.
I've already sent a review about coming to the shop, and gave a high rating.
Now I would rate the people who delivered, Jigsaw. They were very efficient
taking away all the wrappings and placing the...
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Dave
JB Furniture
3 years ago
Hi Brian,
Thank you so much for your 5 star rated feedback, we really appreciate both your reviews. We'll forward your kind comments about Jigsaw to there team leader. We hope you enjoy your new Opera conservatory furniture for many years to come.
Great product, wide choice and excellent communication, they kept us informed about delivery every step of the way.
Dave
JB Furniture
3 years ago
Hi Julie, Thanks for your 5 star rated review. We're really pleased to hear you're happy with your new Monterey recliner set along with the excellent overall service you received from both our sales and delivery teams. Enjoy your new furniture.
The young assistant lead us to the type of furniture we requested and left us to browse adding if we require any help she will be at her desk we approached her for help and she was of great...
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Dave
JB Furniture
3 years ago
Hi B,
Thank you so much for taking the time to write a review. We're really pleased to hear you found what you were looking for and our staff were able to assist and advise accordingly. Early delivery is always a bonus. We hope you enjoy your new Madrid chairs for many years to come.
Very friendly staff knowledgeable about their product offerings. They didn’t put you under pressure to buy but offered option after option to suit your budget.
Dave
JB Furniture
3 years ago
Hi David,
Thank you so much for taking the time to write such a positive review. We're thrilled to hear you enjoyed your visit to store and our friendly store were able to help. Enjoy your new parasol.
Unsere unabhängige Auszeichnung würdigt die besten Marken im Kundenservice. Die Gewinner werden auf der Grundlage der von ihren Kunden erhaltenen Bewertungen ermittelt.
Wir sammeln unabhängig Bewertungen im Namen der Unternehmen, die mit uns zusammenarbeiten. Unsere Plattform wendet sich nur an verifizierte Käufer, so dass Sie sicher sein können, dass Sie Bewertungen von echten Kunden lesen.
Nur Kunden mit Kaufnachweis können eine Feefo-Bewertung abgeben. Dies stellen wir sicher, indem wir uns direkt nach der Transaktion mit den Käufern in Verbindung setzen.
Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.
Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.