Order came 3 days too late. I ordered stuff for a Halloween party...
Sanjay
Jaded London
4 years ago
Hey! Thank you for taking the time to leave us a review. We are so sorry to hear that your order was three days late. It’s always our aim to ensure our customers receive their orders as quickly as possible. However, there are some factors such as shipping and handling which can be outside of our control. We understand how frustrating this is and we are truly sorry for any inconvenience caused. Your feedback is valuable to us and we will use it to consistently improve our services. We hope to do better next time and look forward to welcoming you back soon. The Jaded London Team. E.B
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Hannah Begum
4 years ago
Das sagte Hannah Begum über Jaded London:
Still hasn't arrived
Sanjay
Jaded London
4 years ago
Hey Hannah!
Thank you for taking the time to leave us your feedback.
We are sorry to hear that you have not yet received your order and we would love the opportunity to make this right for you.
Please do contact our Customer Care team via our ‘contact us’ form online and our team will look into this as soon as possible. Be sure to enter ‘FEEFO’.
As soon as we have received your email, we will begin an investigation with our shipping partner and have this matter resolved swiftly.
Wishing you a great day!
The Jaded London Team.
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Vertrauenswürdiger Kunde
4 years ago
Completamente malo. No permiten cambiar el producto incluso antes de enviar y para colmo los gastos de devolución corren a tu cuenta.
Sanjay
Jaded London
4 years ago
Hey! Thank you for leaving us a review. We are so sorry that you are not satisfied with your customer experience. Unfortunately we do state that we are unable to issue exchanges, however we are always looking to innovate and create a more seamless experience and will take this feedback into consideration.Wishing you a great day! The Jaded London Team. E.B
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Isabelle Lilley
4 years ago
Das sagte Isabelle Lilley über Jaded London:
Delivery takes over 1 week
It's been 1 week since placing my order and it still hasn't arrived.
Very slow delivery and service
Sanjay
Jaded London
4 years ago
Hey Isabelle! Thank you for taking the time to leave us a review. We are so sorry to hear that there was a delay in receiving your order. It’s always our aim to ensure our customers receive their orders as quickly as possible. However, there are some factors such as shipping and handling which can be outside of our control. Please do contact our Customer Care team via our ‘contact us’ form online and our team will look into this as soon as possible. Be sure to enter ‘FEEFO’ We understand how frustrating this is and we are truly sorry for any inconvenience caused. Your feedback is valuable to us and we will use it to consistently improve our services. We hope to do better next time and look forward to welcoming you back soon. The Jaded London Team.
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Vertrauenswürdiger Kunde
4 years ago
Quick dispatch and delivery and easy returns process
Sanjay
Jaded London
4 years ago
Hey! Thanks for taking time to leave a review, we appreciate the feedback! It is always our goal to ensure our delivery services are efficient so that our customers can enjoy their orders as quickly as possible. We are also glad to hear that your returns process was easy. We hope you are loving your new order and look forward to seeing you again soon! The Jaded London Team E.B
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Uta Lamprecht
4 years ago
Das sagte Uta Lamprecht über Jaded London:
Gute Qualität schnell geliefert
Das Produkt hat eine super Qualität und wurde trotz internationalem Versand schnell geliefert. Wirklich empfehlenswert!
Sanjay
Jaded London
4 years ago
Hey Uta! Thanks for taking time to leave a review as we really appreciate the feedback. We are delighted to hear that you love your order as much as we do. It is always our goal to ensure that our quality remains consistent and our delivery services are efficient, so that our customers can enjoy their orders as quickly as possible. We look forward to welcoming you again soon. The Jaded London Team E.B
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Test Stephen Booth
4 years ago
Das sagte Test Stephen Booth über Jaded London:
great team, vision and customer focused
Sanjay
Jaded London
4 years ago
Hey Stephen, Thanks for leaving us such a positive review. We are pleased to hear that you love the Jaded family! It is always our aim to ensure our customers have the best shopping experience. We hope to see you again soon. The Jaded London Team. E.B
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Vertrauenswürdiger Kunde
4 years ago
we are very disappointed. bad quality and red trousers are dirty and worn
quality management, better descriptions of material, seasonally adapted clothes. no sommer cloths (without sale!) in bbc autumn
Sanjay
Jaded London
4 years ago
Hey! We appreciate you taking the time to leave a review. We are so sorry that you are not satisfied with the quality of your order. Please feel free to contact our customer care team with photos of any defected areas of the garment so that we can investigate this further with our Quality Control team. Simply contact our Customer Care team via our ‘contact us’ form online and be sure to enter FEEFO into the subject line. Once we have received all of the relevant information, we will open an investigation and get this resolved for you. Wishing you a great day! The Jaded London Team. E.B
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Nicole Lewin
4 years ago
Das sagte Nicole Lewin über Jaded London:
Fast delivery. Great quality jacket. Would reccomend. Would for sure order from them again!
Sanjay
Jaded London
4 years ago
Hey Nicole,Thanks for taking time to leave us a review.We are pleased to hear that you love your order just as much as we do!It is always our aim to deliver the best quality products for our customers to have the best shopping experience.We hope to see you again soon.The Jaded London Team.K.S
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Vertrauenswürdiger Kunde
4 years ago
Schnelle Lieferung
Die bestellte Ware wurde sehr schnell geliefert.
Sanjay
Jaded London
4 years ago
Hey there! Thanks for taking time to leave a review.It is always our goal to ensure our delivery services are efficient so that our customers can enjoy their orders as quickly as possible. We hope you are loving your new order and look forward to seeing you again soon!The Jaded London TeamK.S
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Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.
