InsuraTrip are travel insurance specialists offering products you can rely on with first class customer service, claims and 24/7 emergency assistance. Their policies can offer up to £10m medical expenses, up to £7,500 for cancellation and up to £3,000 for baggage, along with a great choice of options, including cover for gadgets and a wide range of activities. Whenever and wherever you travel make sure you InsuraTrip – travel insurance you can trust!
Thank you for taking the time to leave feedback.
I can see on our system that your policy has been emailed to you twice - we apologise that you did not automatically receive your documents following purchase of your policy. Unfortunately, sometimes our emails can slip into Spam or Junk folders rather than your main Inbox, but we are glad to hear that you have now received your documents by email.
Your request for documents by post was made on Friday 30th December. Documents by post take 3-5 working days, as we use the Royal Mail postal service. Due to the festive periods bank holiday and the weekend, we have only reached 3 working days since your request, as of today.
Your documents are expected by post imminently and to prevent concern we have also re-posted a second set of documents to your home this morning.
We hope this resolves any confusion and we wish you a lovely trip,
The InsuraTrip Team