InsuraTrip are travel insurance specialists offering products you can rely on with first class customer service, claims and 24/7 emergency assistance. Their policies can offer up to £10m medical expenses, up to £7,500 for cancellation and up to £3,000 for baggage, along with a great choice of options, including cover for gadgets and a wide range of activities. Whenever and wherever you travel make sure you InsuraTrip – travel insurance you can trust!
Thank you for taking the time to leave feedback.
I've had a look at your policy and I can confirm that you have selected 'Excess Waiver' for each person on your policy. This means that you have removed Excesses from your Policy, applying to the following sections (which you can see broken down into further detail on your Sums Insured document, which is both on your certificate and your Policy Wording): A1-A2, B1-B19.
The only section of cover that the Excess Waiver does not apply to is the Gadget Cover Option (which has £50 Excesses - further details can be found in your Policy Wording).
The Policy Wording & Sums Insured tables that we have emailed to you are our standard tables, however you will see conformation that you have selected Excess Waiver on your Certificate.
If you would like to speak to a member of the Customer Services Team, we will be happy to help and discuss any areas of your policy with you. Our friendly Team are available by calling +44 (0) 1483 806 668 or by emailing info@insuratrip.com
We hope this helps and apologise for any confusion caused,
The InsuraTrip Team
Christmas Opening Times:
DEC
28th - 9.00am-5.00pm
29th - 9.00am-5.00pm
30th - 9.00am-5.00pm
31st - CLOSED
JAN
1st - CLOSED
2nd - CLOSED
3rd - Regular hours of 9.00am-5.30pm shall resume thereafter