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Headwater Bewertung

http://www.headwater.com
Bewertet
Außergewöhnlich
Service
4.8
/5

5

4

3

2

1

176

26

1

2

0

205

Bewertungen im vergangenen Jahr

Alle 1,323 Bewertungen anzeigen
Vertrauenswürdiger Kunde
2 days ago
Kaufdatum: 28/06/2025
Good service
Able to satisfy our requirements on the holiday, and we have a great holiday planned. My only concern is that updates are perhaps longer in coming than they were in the past.
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Steph
Headwater
22 hours ago
Thank you very much for your review and comments. I am sorry our service was not to our normal high standard, but I am really pleased your trip to Kythnos is now all confirmed for you. Stephanie
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CATHERINE SMITH
English
8 days ago
Kaufdatum: 25/06/2025
Das sagte CATHERINE SMITH über Headwater:
Good holidays but a few admin issues
A nice range of holidays available through Headwater and the one I experienced a couple of years ago was very well run. My latest booking was less good - emails I sent did not get through and I had...

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Steph
Headwater
5 days ago
Thank you for your review. I hope after our conversation today we have resolved the comments :-) Stephanie Customer Coordinator
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Steph
Headwater
5 days ago
Thank you for your new review. I'm really pleased we were able to resolve the problem satisfactorily :-) Stephanie Customer Coordinator
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Vertrauenswürdiger Kunde
7 days ago
Kaufdatum: 26/06/2025
Efficient booking service
Was able to book our chosen holiday, make a choice between three hotels for extending our stay and receive confirmation, all on the same day. Andrew provided excellent service.
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Steph
Headwater
5 days ago
Thank you very much for your review. Having been lucky enough to visit Gozo I know you will enjoy it!I will make sure Andrew sees this too :-) Stephanie
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SW
SIMON WORSLEY
Beccles
12 days ago
Kaufdatum: 26/06/2025
Das sagte SIMON WORSLEY über Headwater:
Friendly people are far better than chatbots!
Quickly put in contact with a knowledgeable agent. Went carefully through the various options available, taking time to fully answer our queries, as well as making some helpful suggestions.
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Steph
Headwater
9 days ago
We quite agree :-) Thank you for your review today, it is much appreciated! Stephanie
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MN
MARYANNE NIBLETT
12 days ago
Kaufdatum: 26/06/2025
Das sagte MARYANNE NIBLETT über Headwater:
Excellent customer service
Excellent service by Luke. Very patient and answered all of my questions. Thank you 🙏
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Steph
Headwater
9 days ago
How lovely :-) I'm glad Luke was able to help you! You have a wonderful trip booked, so I am sure you will have a wonderful time when the date arrives. Stephanie
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Vertrauenswürdiger Kunde
12 days ago
Kaufdatum: 25/06/2025
Great service.
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Steph
Headwater
9 days ago
Thank you very much for your review. A while to wait, but enjoy Italy when the time comes :-) Stephanie
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BRIAN LITTLE
Worksop
14 days ago
Kaufdatum: 24/06/2025
Das sagte BRIAN LITTLE über Headwater:
Walking on the bright side
Good website with first rate email support. Hope to complete booking once the dates are confirmed.
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Steph
Headwater
13 days ago
Thank you for your review and 5*'s, it very much appreciated. I can see we are working on your Swiss booking and will be in touch very soon to confirm. Stephanie
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MW
MICHAEL WHALLEY
Preston
17 days ago
Kaufdatum: 16/06/2025
Das sagte MICHAEL WHALLEY über Headwater:
Megan is the Best! 😁
Excellent service from Megan, she’s been fantastic arranging our booking, a very professional attitude, polite and courteous attitude and she’s kept us informed every step of the way. Thank you Megan!
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Steph
Headwater
16 days ago
Thank you so much for your fabulous review. I have shared this with the wider team and Megan :-) Have a wonderful holiday when the time comes. Stephanie
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PS
PENELOPE STEVENS
Johannesburg
20 days ago
Kaufdatum: 13/06/2025
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Steph
Headwater
19 days ago
Thank you for your 5* review. Enjoy Italy when the time comes :-) Stephanie
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PM
PAUL METHVEN
Gloucester
21 days ago
Kaufdatum: 17/06/2025
Das sagte PAUL METHVEN über Headwater:
Gozo walking holiday booking
Efficient, polite and friendly
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Steph
Headwater
21 days ago
Thank you so much for your review. I hope you enjoy Gozo as much as I did when I visited :-) Stephanie
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Über Headwater
Headwater specialises in the relaxed side of activity, offering a selection of the finest walking, cycling, canoeing and cross-country skiing holidays throughout Europe, as well as a selection of exciting long-haul destinations!
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01606 369426
Unit 1, Theatre Court, London Road, Northwich, Cheshire, CW9 5HB, United Kingdom
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Über Headwater
Headwater specialises in the relaxed side of activity, offering a selection of the finest walking, cycling, canoeing and cross-country skiing holidays throughout Europe, as well as a selection of exciting long-haul destinations!