Wie werden Feefo-Bewertungen gesammelt?

Wir sammeln unabhängig Bewertungen im Namen der Unternehmen, die mit uns zusammenarbeiten. Unsere Plattform wendet sich nur an verifizierte Käufer, so dass Sie sicher sein können, dass Sie Bewertungen von echten Kunden lesen.

Wer kann eine Feefo-Bewertung abgeben?

Nur Kunden mit Kaufnachweis können eine Feefo-Bewertung abgeben. Dies stellen wir sicher, indem wir uns direkt nach der Transaktion mit den Käufern in Verbindung setzen.

Wie überprüfen wir Bewertungen?

Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.

Wie gehen wir mit gefälschten Bewertungen um?

Feefo verhindert gefälschte Bewertungen, da wir nur verifizierte Käufer einladen, eine Bewertung abzugeben.

Glow-worm Bewertungen | Kundenservice-Bewertungen für {{merchantUrl}} | Feefo

Alle 189 Bewertungen anzeigen

William Buchanan

Von Feefo verifiziert

1 month ago

Das sagte William Buchanan über Glow-worm:

It was straightforward and easy to follow. It didn’t need too much time to complete.

Vaillant UK

Glow-worm

1 month ago

Thank you for your review and for taking the time to provide us with your feedback. Should you need to contact us in the future, all our contact details can be found here: https://www.glow-worm.co.uk/homeowner/contact/ Kind regards, Glow-worm

Kaufdatum: 12/06/2026

Vertrauenswürdiger Kunde

Von Feefo verifiziert

1 month ago

Did not Receive the confirmation/reference number when i completed the web page. Have now contacted Glow worm by telephone and was told i would receive the reference number by email, still not...

Mehr Info

Vaillant UK

Glow-worm

1 month ago

Thank you for your review, we’re sorry to hear about your experience. Our customer care team have fully investigated this and advised that they have actioned your request and you will be receiving an email in due course. We apologise for any inconvenience caused with this. Should you need to contact us in the future, all our contact details can be found here: https://www.glow-worm.co.uk/homeowner/contact/ Kind regards, Glow-worm

Kaufdatum: 06/06/2026

David Cheeseman

Von Feefo verifiziert

GBR

1 month ago

Das sagte David Cheeseman über Glow-worm:

I have had an old boiler replaced and when trying to register JUST the boiler, I wouldn't class it as a new 'system' but that was the only way in to register just the boiler. If you give a link, it...

Mehr Info

Vaillant UK

Glow-worm

1 month ago

Thank you for your review and for taking the time to provide us with your feedback of the registration process. Should you need to contact us in the future, all our contact details can be found here: https://www.glow-worm.co.uk/homeowner/contact/ Kind regards, Glow-worm

Kaufdatum: 07/06/2026

Vertrauenswürdiger Kunde

Von Feefo verifiziert

2 months ago

Easy to access aesthetically attractive as boilers go, fitters excellent, experienced and local.

Vaillant UK

Glow-worm

1 month ago

Kaufdatum: 06/05/2026

Emma Quearns

Von Feefo verifiziert

2 months ago

Das sagte Emma Quearns über Glow-worm:

See above.

Vaillant UK

Glow-worm

2 months ago

Thank you for your review and feedback, we’re sorry to hear that you rate your newly installed boiler 1 star. Please email us on reviews@glow-worm.co.uk with some information on your score so we can assist. All of our contact details can be found here: https://www.glow-worm.co.uk/homeowner/contact/ We apologise for any inconvenience caused. Kind regards, Glow-worm

Kaufdatum: 07/05/2026

Vertrauenswürdiger Kunde

Von Feefo verifiziert

2 months ago

Website gave out wrong guarantee period of 2 years instead of advertised 7.

Vaillant UK

Glow-worm

1 month ago

Thank you for your review and for taking the time to provide us with your feedback. We're sorry to hear about this, we have checked our records and understand the 7 year guarantee has been added. Should you need to contact us in the future, all our contact details can be found here: https://www.glow-worm.co.uk/homeowner/contact/ Kind regards, Glow-worm

Kaufdatum: 08/05/2026

Vertrauenswürdiger Kunde

Von Feefo verifiziert

2 months ago

Best price and compact boiler

Kaufdatum: 22/04/2026

Vertrauenswürdiger Kunde

Von Feefo verifiziert

2 months ago

The engineers were courteous and they left the property in good condition having completed a good job

Vaillant UK

Glow-worm

2 months ago

Kaufdatum: 28/04/2026

Vertrauenswürdiger Kunde

Von Feefo verifiziert

2 months ago

I think that it may have been 5* if it hadn't been a bank holiday weekend! I mean the phone may have been answered a bit sooner!

Vaillant UK

Glow-worm

2 months ago

Thank you for your review and for taking the time to provide us with your feedback. We apologise for the wait when you tried to get through to us. Should you need to contact us in the future, all our contact details can be found here: https://www.glow-worm.co.uk/homeowner/contact/ Kind regards, Glow-worm

Kaufdatum: 03/05/2026

Sarah Wootton

Von Feefo verifiziert

GBR

2 months ago

Das sagte Sarah Wootton über Glow-worm:

Couldn’t fix my boiler, called it a “Beyond Economical Repair” even though the engineer thought it would be fine, left me waiting in all day. No communication from them, had to contact them to find...

Mehr Info

Vaillant UK

Glow-worm

2 months ago

Thank you for your review, we’re sorry to hear about your experience. Our customer care team have fully investigated this, your boiler was deemed Beyond Economical Repair due to the cost of the repair and the amount of parts required. This decision isn't made by the engineer; it was declared Beyond Economical Repair after the engineer had visited due to the amount of parts required to fix it. We sincerely apologise that this information was not provided to you at the time and feedback has been passed onto the relevant department. We apologise for any inconvenience caused with this. Should you need to contact us in the future, all our contact details can be found here: https://www.glow-worm.co.uk/homeowner/contact/ Kind regards, Glow-worm

Kaufdatum: 24/04/2026

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