The booking was efficient, and the team noticed that I hadn't booked any baggage so called to double check this before processing my order. Efficient with great customer service.
Mavyreen
Globehunters
3 years ago
Thank you very much for your fab review! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
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MT
Mr Simon Thomas
Von Feefo verifiziert
3 years ago
Das sagte Mr Simon Thomas über Globehunters:
Flight cost is competitive but information on what is included / excluded could be clearer. Also making follow up phone calls without prior arrangement after 9pm is not welcomed.
Mavyreen
Globehunters
3 years ago
Hello. Thank you for your feedback. We apologize for the inconvenience in your reservation. You deserve a smooth and trouble-free experience when you travel with us. We're truly sorry that this booking was an exception. We have escalated this case internally to investigate further and make sure there is no lack of clarity about what is included/excluded on our website. We hope we can have the opportunity to serve your travel needs again in the future. I appreciate your understanding. Best regards, Globehunters Team
1
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MK
Ms Ann Kramer
Von Feefo verifiziert
3 years ago
Das sagte Ms Ann Kramer über Globehunters:
Helpful phone call about luggage
Mavyreen
Globehunters
3 years ago
Thank you very much for the rating! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
0
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MG
Mr Anderson Graeme
Von Feefo verifiziert
3 years ago
Das sagte Mr Anderson Graeme über Globehunters:
Very Helpful
Booked flight easily and double checked name spelling was correct and adding luggage purchase
Mavyreen
Globehunters
3 years ago
Thank you very much for the rating! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
0
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MB
Mr Roberto Emilio Benjamin
Von Feefo verifiziert
3 years ago
Das sagte Mr Roberto Emilio Benjamin über Globehunters:
Couldn't submit dietary request for long-haul flight meals!
Mavyreen
Globehunters
3 years ago
Thank you very much for the feedback. Did you try to get in touch with our team to help you out?
0
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Vertrauenswürdiger Kunde
Von Feefo verifiziert
3 years ago
Great company - highly recommend
Mavyreen
Globehunters
3 years ago
Thank you very much for your fab review! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
0
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ME
Mrs Philippa English
Von Feefo verifiziert
3 years ago
Das sagte Mrs Philippa English über Globehunters:
English
Perfect customer service really good and nothing was too much trouble
Mavyreen
Globehunters
3 years ago
Thank you very much for your brilliant review! We always strive to make sure that the booking process is as easy for our customers.
If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
0
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MA
Mr CANISIUS ANTHONY
Von Feefo verifiziert
London
3 years ago
Das sagte Mr CANISIUS ANTHONY über Globehunters:
Great customer service
Mavyreen
Globehunters
3 years ago
Thank you very much for your fab review! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
0
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Vertrauenswürdiger Kunde
Von Feefo verifiziert
3 years ago
Fast responses, helpful staff
Very helpful staff, I am hearing impaired so they communicated by email, very fast responses and very helpful staff
Mavyreen
Globehunters
3 years ago
Thank you so much for the review! Glad to know that we provided you with the highest level of customer service and offer you the best prices for your chosen flight! Wishing you a safe and happy trip!
0
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Vertrauenswürdiger Kunde
Von Feefo verifiziert
3 years ago
No notification for delayed flight
Flight was delayed 21 hours. No notice provided so I found out at the airport. I have received no response to my email to customer service.
Wir sammeln unabhängig Bewertungen im Namen der Unternehmen, die mit uns zusammenarbeiten. Unsere Plattform wendet sich nur an verifizierte Käufer, so dass Sie sicher sein können, dass Sie Bewertungen von echten Kunden lesen.
Nur Kunden mit Kaufnachweis können eine Feefo-Bewertung abgeben. Dies stellen wir sicher, indem wir uns direkt nach der Transaktion mit den Käufern in Verbindung setzen.
Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.
Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.
