I found return flights to Hong Kong on Skyscanner. Globe hunters had the best priced flights. I clicked through the pages and entered my details and payment. I expected a summary page before it went...
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Mavyreen
Globehunters
3 years ago
Hi, Thank you very much for your feedback and apologies for not having the baggage information made clear during your booking journey. We have escalated this case internally to investigate further and make sure there is no lack of clarity about the luggage fares.
We hope we can have the opportunity to serve your travel
needs again in the future.
I appreciate your understanding.
Best regards,
Globehunters Team
1
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Vertrauenswürdiger Kunde
Von Feefo verifiziert
3 years ago
Hidden charges for baggage then want £90 per person for a suitcase £270
Make baggage charges more clear it is deceptive. To say this is clearly displayed it isn’t. Then to charge £90 each person is scandalous, especially when only requesting 2 cases to be told everyone...
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Mavyreen
Globehunters
3 years ago
Hi, Thank you very much for your feedback and apologies for not having the baggage information made clear during your booking journey. We have escalated this case internally to investigate further and make sure there is no lack of clarity about the luggage fares.
We hope we can have the opportunity to serve your travel
needs again in the future.
I appreciate your understanding.
Best regards,
Globehunters Team
1
Teilen
Vertrauenswürdiger Kunde
Von Feefo verifiziert
3 years ago
Don't bother using them
1
Teilen
MC
Mrs Katherine O'Connell
Von Feefo verifiziert
3 years ago
Das sagte Mrs Katherine O'Connell über Globehunters:
I wanted to book a return ticket to Vancouver. The first person I spoke to quoted the price I had seen on the website. I said I had to wait to the next day to book the ticket but he said that it was...
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Mavyreen
Globehunters
3 years ago
Thank you for your review.
We would like to highlight that we advertise flights as distributed
to us by the Global Distribution Systems, which are communicating with the
official airline availability of flights.
Therefore, we cannot produce any flights that do not exist and this is something which we do not have control with.
If you have any specific flights that you wish to book then kindly contact our customer service representatives
at customerservices@globehunters.info, and we will contact you as soon as possible.
Regards,
The Globehunters Team.
1
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Vertrauenswürdiger Kunde
Von Feefo verifiziert
3 years ago
Do not use, book directly through an airline and save your self the stress.
I felt like they were scamming me for more money. After booking I got an email saying I didn’t have bags included for a long haul flight. There were no tick box options at the time of booking to add...
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4
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ME
Mr David Elliott
Von Feefo verifiziert
3 years ago
Das sagte Mr David Elliott über Globehunters:
Excellent
Excellent service
Mavyreen
Globehunters
3 years ago
Thank you very much for your fab review! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
0
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MH
Mr Paul Harding
Von Feefo verifiziert
3 years ago
Das sagte Mr Paul Harding über Globehunters:
purchase through Website no interaction with team
Mavyreen
Globehunters
3 years ago
Thank you very much for the rating! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
0
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Vertrauenswürdiger Kunde
Von Feefo verifiziert
3 years ago
Good price for business class to USA
Very pleased with the price and the ease of booking.
I have the flights I want, at the times I want. Flew out business class yesterday. No problems.
Mavyreen
Globehunters
3 years ago
Thank you so much for the review! We're so glad you are happy with our customer service! It means a lot to us to know that you really appreciated our services and we will send your compliment to our staff as well.
If you need further assistance, please do not hesitate to contact us.
Wishing you a safe and happy trip!
0
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ML
Ms Chung Yun Joyce Leung
Von Feefo verifiziert
3 years ago
Das sagte Ms Chung Yun Joyce Leung über Globehunters:
Helpful customer service
Mavyreen
Globehunters
3 years ago
Thank you very much for your fab review! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
0
Teilen
Vertrauenswürdiger Kunde
Von Feefo verifiziert
3 years ago
3 starts are even too much!
at first I thought this is good and fair price when booked, but after that I was charged extra 130 GBP to have my luggage checked in! i think they could have been more honest during the payment...
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Mavyreen
Globehunters
3 years ago
Thank you for your feedback. We apologize for the
inconvenience in your reservation. You deserve a smooth and trouble-free experience when you travel with us. We're truly sorry that this booking was an exception. We have escalated this case internally to investigate further and make sure there is no lack of clarity about the luggage.
I appreciate your understanding.
Best regards,
Globehunters Team
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Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.
