Appalling communications. They don't reply to phone call queries and don't trust them to do what they say they will have done.
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have.
Produktbewertungen
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have”
Kaufdatum: 02/02/2021
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Mr Martin Tonks
Manchester
5 years ago
Das sagte Mr Martin Tonks über Fresh Insurance Services:
Appalling communications. I have had an ongoing dispute re the settlement exclusion in my policy for a number of years now. I forwarded a structural survey to Fresh to forward to the insurance...
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Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have.
Produktbewertungen
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have.
Kaufdatum: 02/02/2021
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Mrs Sylvia Bickerton
Warrington
5 years ago
Das sagte Mrs Sylvia Bickerton über Fresh Insurance Services:
As usual, a first class service. Always extremely polite and helpful.
Produktbewertungen
Kaufdatum: 30/01/2021
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Mr Charles Newbury
5 years ago
Das sagte Mr Charles Newbury über Fresh Insurance Services:
phoned about cost of insurance as cheaper for a new customer than for me who was renewing for a third time and have not claimed. Phoned but received a curt 'take it or leave it' reply from your...
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Sarah
Fresh Insurance Services
5 years ago
Thank you very much for your feedback. At Fresh we always try and ensure that both our existing customers and new customers receive the best price available unique to their circumstances. I understand that the discrepancy was caused by mismatched details between the web and telephone quotation you received. This has now been rectified and I believe you have now received the correct price for your policy.Thank you for renewing with us and I hope you give us the opportunity to get this right first time for you next year.
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Sarah
Fresh Insurance Services
5 years ago
Thank you for renewing with us again this year.
Kaufdatum: 27/01/2021
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Vertrauenswürdiger Kunde
5 years ago
They were responsive and addressed my issues well
Produktbewertungen
Kaufdatum: 28/01/2021
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Mr & Mrs Mitchell
Staffoed
5 years ago
Das sagte Mr & Mrs Mitchell über Fresh Insurance Services:
100% assistance with all queries. The staff went the extra mile in dealing with problems. I would recommend Fresh Insurance to all friends and relatives.
Produktbewertungen
Kaufdatum: 27/01/2021
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Vertrauenswürdiger Kunde
5 years ago
Excellent customer service
Produktbewertungen
Kaufdatum: 22/12/2020
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Vertrauenswürdiger Kunde
5 years ago
Quick efficient service.
Produktbewertungen
Kaufdatum: 26/01/2021
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Mr Trevor Maybourne
5 years ago
Das sagte Mr Trevor Maybourne über Fresh Insurance Services:
Wir sammeln unabhängig Bewertungen im Namen der Unternehmen, die mit uns zusammenarbeiten. Unsere Plattform wendet sich nur an verifizierte Käufer, so dass Sie sicher sein können, dass Sie Bewertungen von echten Kunden lesen.
Nur Kunden mit Kaufnachweis können eine Feefo-Bewertung abgeben. Dies stellen wir sicher, indem wir uns direkt nach der Transaktion mit den Käufern in Verbindung setzen.
Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.
Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.
