Organising the quote online was simple and quick. The questions were clear. For a clarification when called over the phone somebody attended the call without delay.
I would appreciate if options for...
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Brett
Flex Insurance
3 years ago
Hello,
Thank you for your feedback regarding our online site and service from our team.
I will share this feedback with marketing regarding the excess and as mentioned we do only allow one contact regarding our system. It is definitely something we are looking into to allow two contacts for a policy.
Kind regards,
Brett Power
Direct Portfolio Support
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Antonio
Von Feefo verifiziert
City of Melbourne
3 years ago
Das sagte Antonio über Flex Insurance:
Excellent
They were very informative and answered all my queries with positive answers
Brett
Flex Insurance
3 years ago
Hi Antonio,
Thank you for your feedback.
It is great to read this review regarding Miche and Nardee that assisted you.
Have a nice weekend.
Kind regards,
Brett Power
Direct Portfolio Support
0
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RA
Rawdyn
Von Feefo verifiziert
3 years ago
Das sagte Rawdyn über Flex Insurance:
Easy, clear and affordable for our self managed Owners Corporation.
Very easy to use and being able to see how your selections affect the premium in advance was brilliant. Transparency is a huge plus for us.
Brett
Flex Insurance
3 years ago
Hi Rawdyn,
Thank you for your feedback.
This is great to read regarding our website and quoting.
Have a nice day.
Kind regards,
Brett Power
Direct Portfolio Support
0
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DI
Diana
Von Feefo verifiziert
3 years ago
Das sagte Diana über Flex Insurance:
knowledgeable
Brett
Flex Insurance
3 years ago
Hi Diana,
Thank you for your feedback.
I will share this with Mia and Miche who assisted you.
Have a great weekend.
Kind regards,
Brett Power
Direct Portfolio Support
0
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CO
Col
Von Feefo verifiziert
3 years ago
Das sagte Col über Flex Insurance:
Very easy doing the online quote.
This company knows how to run an insurance business.
Hope they remember me at renewal time
Brett
Flex Insurance
3 years ago
Hi Col,
Thank you for your feedback.
It was a pleasure assisting with your quote and sending it through to you.
We will definitely remember the renewal.
If you need anything further, please do let me know.
Kind regards,
Brett Power
Direct Portfolio Support
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Vertrauenswürdiger Kunde
Von Feefo verifiziert
3 years ago
Awesome!
I found the staff to be courteous, prompt and a pleasure to deal with
Brett
Flex Insurance
3 years ago
Hello,
Thank you for your feedback regarding our team.
Have a nice evening.
Kind regards,
Brett Power
Direct Portfolio Support
0
Teilen
Vertrauenswürdiger Kunde
Von Feefo verifiziert
3 years ago
Awesome!
Flex was very courteous, prompt and a pleasure to deal with.
Brett
Flex Insurance
3 years ago
Hello,
Thank you for your feedback,
It is great to read this regarding our team.
Kind regards,
Brett Power
Direct Portfolio Support
0
Teilen
Vertrauenswürdiger Kunde
Von Feefo verifiziert
3 years ago
Good service assistant
Elissa Hughes was helpful
Brett
Flex Insurance
3 years ago
Hello,
Thank you for your feedback.
I will share this with Elissa.
Kind regards,
Brett Power
Direct Portfolio Support
0
Teilen
AN
Ann
Von Feefo verifiziert
3 years ago
Das sagte Ann über Flex Insurance:
Very helpful to explain, strata insurance. recieved lots of information what will be covered.overal experience stress free
Brett
Flex Insurance
3 years ago
Hi Ann,
Thank you for your feedback.
It was a pleasure to assist you.
Have a nice evening.
Kind regards,
Brett Power
Direct Portfolio Support
0
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LI
Linda
Von Feefo verifiziert
3 years ago
Das sagte Linda über Flex Insurance:
I still have not received a quote as yet..
Brett
Flex Insurance
3 years ago
Hi Linda,
Thank you for your feedback and sorry for your experience.
I emailed you earlier this morning and sorry you did not receive the quote.
Looking forward to assisting you and sorry again.
Kind regards,
Brett Power
Direct Portfolio Support
LI
Linda
3 years ago
Highly competitive quote thanks have accepted.
Brett
Flex Insurance
3 years ago
Thank you, Linda.
It was a pleasure fixing this for you.
Kind regards,
Brett Power
Direct Portfolio Support
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