I love OvuSense and was even more delighted when I had such a positive experience with customer service. They responded to my questions very quickly - explaining everything I needed to know about...
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Caroline
OvuSense
5 years ago
Thank you for your great feedback Jennifer. We wish you the best of luck on your journey. Best Wishes, The OvuSense Team
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Vertrauenswürdiger Kunde
Von Feefo verifiziert
7 years ago
Really helpful even when I was having trouble connecting.
Caroline
OvuSense
5 years ago
Thank you for your feedback. We wish you the best of luck on your journey. Best Wishes, The OvuSense Team
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OU
OvuSense User
Von Feefo verifiziert
7 years ago
Das sagte OvuSense User über OvuSense:
Doesn’t tell you the day before ovulation it only predicts
Caroline
OvuSense
7 years ago
Hi Katie - thank you for your feedback. OvuSense can give you advance notice that you are going to ovulate the next day. Looking at you most recent cycle, unfortunately there was some missing data. The Sensor must be worn every day from when your period finishes, right up until you get confirmation of ovulation. If you miss data, this can mean that the App is unable to notify you that ovulation is about to occur. If you wish to discuss further, please get in touch with customer support via the website and we will be more than happy to help you.
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Vertrauenswürdiger Kunde
Von Feefo verifiziert
7 years ago
Great service
Great response to email queries. Good support online. The app didn’t pick up ovulation correctly last month and got it entirely wrong the previous month but still provided valuable insight into my...
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Caroline
OvuSense
5 years ago
Thank you for your feedback. I have looked at your data and can see that the confirmation was incorrect for cycle 1, customer support can ask for this to be removed so that the app can provide the correct confirmation. Your cycle 2 & 3 confirmations appear correct. Please do contact customer support via the website if we can offer any assistance. Best Wishes, The OvuSense Team
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Vertrauenswürdiger Kunde
Von Feefo verifiziert
7 years ago
Quick to respond
They were quick to respond when I had a faulty sensor once we got through the automated email section. A new sensor arrived pretty quickly.
Caroline
OvuSense
5 years ago
Thank you for your feedback. We wish you the best of luck on your journey. Best Wishes, The OvuSense Team
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OU
OvuSense User
Von Feefo verifiziert
7 years ago
Das sagte OvuSense User über OvuSense:
Customer service is great. Very helpful.
Caroline
OvuSense
5 years ago
Thank you for your feedback Molly. We wish you the best of luck on your journey. Best Wishes, The OvuSense Team
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Vertrauenswürdiger Kunde
Von Feefo verifiziert
7 years ago
Great Product
I like this product very much.
Caroline
OvuSense
5 years ago
Thank you for your feedback. We wish you the best of luck on your journey. Best Wishes, The OvuSense Team
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OU
OvuSense User
Von Feefo verifiziert
7 years ago
Das sagte OvuSense User über OvuSense:
Great I normally get a reply within 2 to 3 hour on a weekday and just a little longer on the few time I sent a message on t he e weekend.
Caroline
OvuSense
5 years ago
Thank you for your feedback Heather. Our customers are at the heart of everything we do at OvuSense which is why we have Customer Support 24/7, all year round. We wish you the best of luck on your journey. Best Wishes, The OvuSense Team
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Vertrauenswürdiger Kunde
Von Feefo verifiziert
7 years ago
It arrived quickly. It was easy to figure out how to use.
Caroline
OvuSense
5 years ago
Thank you for your feedback. We wish you the best of luck on your journey. Best Wishes, The OvuSense Team
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OU
OvuSense User
Von Feefo verifiziert
huddersfield
7 years ago
Das sagte OvuSense User über OvuSense:
best thing I've ever bought
cant fault the customer service everytime I've had trouble it's been sorted within the hour exceptional! wouldnt be with out it its given me so much insight on my cycle so much so my gyno is on...
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Caroline
OvuSense
5 years ago
Thank you for your great feedback Leanne. We are pleased to hear Customer Support were able to assist you until the issue was resolved and that it has offered you insight into your cycle. We wish you the best of luck on your journey. Best Wishes, The OvuSense Team
Wir sammeln unabhängig Bewertungen im Namen der Unternehmen, die mit uns zusammenarbeiten. Unsere Plattform wendet sich nur an verifizierte Käufer, so dass Sie sicher sein können, dass Sie Bewertungen von echten Kunden lesen.
Nur Kunden mit Kaufnachweis können eine Feefo-Bewertung abgeben. Dies stellen wir sicher, indem wir uns direkt nach der Transaktion mit den Käufern in Verbindung setzen.
Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.
Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.
