I've always had great experience dealing with the Ovusense support team. They have always replied quickly, answered my questions and fixed problems when needed (they had to send out replacement...
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Macrine
OvuSense
3 years ago
Thanks for the lovely feedback!
I am so pleased that I was able to resolve the issue efficiently for you.
If you require any further support, please don't hesitate to reach out again.
Best wishes,
Macrine A
Customer Support Advisor
0
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MH
Mary Horoszowski
Von Feefo verifiziert
3 years ago
Das sagte Mary Horoszowski über OvuSense:
Florence responded quickly and comprehensively to resolve my issue, and writes with a warm and welcoming tone. Great service!
Florence
OvuSense
3 years ago
Thanks for the lovely feedback!
I am so pleased that I was able to resolve the issue efficiently for you.
If you require any further support, please don't hesitate to reach out again.
Best wishes,
Florence M
Customer Support Advisor
0
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Vertrauenswürdiger Kunde
Von Feefo verifiziert
3 years ago
Great product, great customer service
I’ve used ovucore for a couple of years. Very satisfied. Works well love the app/graph. Great customer service.
Macrine
OvuSense
3 years ago
Thanks for the lovely feedback!
I am so pleased that I was able to resolve the issue efficiently for you.
If you require any further support, please don't hesitate to reach out again.
Best wishes,
Macrine A
Customer Support Advisor
0
Teilen
VM
Vic Moir
Von Feefo verifiziert
3 years ago
Das sagte Vic Moir über OvuSense:
Helpful instructions from customer support
Great directions from Macrine for how to use! Thank you.
Macrine
OvuSense
3 years ago
Hi Vic, Thanks for the lovely feedback!
I am so pleased that I was able to resolve the issue efficiently for you.
If you require any further support, please don't hesitate to reach out again.
Best wishes,
Macrine A
Customer Support Advisor
0
Teilen
CO
Colton
Von Feefo verifiziert
3 years ago
Das sagte Colton über OvuSense:
Over all they did get the issue fixed. However it took a few days. They also told me to do the same thing multiple times after it didn’t work the first time which was dumb. They also told me the...
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Caroline
OvuSense
3 years ago
Hi Colton,
Thank you for taking the time to leave a review. I'm glad to hear that your issue has been resolved.
Please do not hesitate to get in touch if we can be of any further assistance.
Kind Regards,
Caroline
Customer Relations Manager - The OvuSense Team
1
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Vertrauenswürdiger Kunde
Von Feefo verifiziert
3 years ago
Reliable service support
Dependable, quick to answer and or resolve questions or concerns. Definitely one of the best customer service teams I've had the pleasure of working with.
Florence
OvuSense
3 years ago
Thanks for the lovely feedback!
I am so pleased that I was able to resolve the issue efficiently for you.
If you require any further support, please don't hesitate to reach out again.
Best wishes,
Florence M
Customer Support Advisor
0
Teilen
SJ
Sera Jones
Von Feefo verifiziert
3 years ago
Das sagte Sera Jones über OvuSense:
Always on hand to support, very quick response times
Florence
OvuSense
3 years ago
Thanks for the lovely feedback!
I am so pleased that I was able to resolve the issue efficiently for you.
If you require any further support, please don't hesitate to reach out again.
Best wishes,
Florence M
Customer Support Advisor
0
Teilen
Vertrauenswürdiger Kunde
Von Feefo verifiziert
3 years ago
Excellent customer service!
The Ovusense customer service team replied to my query quickly and answered all of my questions.
0
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Vertrauenswürdiger Kunde
Von Feefo verifiziert
4 years ago
I emailed OvuSense over a confusion of payment. They got back to me the same day and was very helpful. Nothing seemed to be too much trouble.
Florence
OvuSense
3 years ago
Thanks for the lovely feedback!
I am so pleased that I was able to resolve the issue efficiently for you.
If you require any further support, please don't hesitate to reach out again.
Best wishes,
Florence M
Customer Support Advisor
0
Teilen
RK
Robyn Kear
Von Feefo verifiziert
4 years ago
Das sagte Robyn Kear über OvuSense:
I’ve been in contact with customer service for the last few days as I’ve been having trouble with my sensor. They’ve replied very quickly and with helpful information. They seem to go above and...
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Macrine
OvuSense
3 years ago
Thanks for the lovely feedback!
I am so pleased that I was able to resolve the issue efficiently for you.
If you require any further support, please don't hesitate to reach out again.
Best wishes,
Macrine A
Customer Support Advisor
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