Fast and fresh delivery, great food (so far because most of it is still in the freezer). The centre cut steak was very nice, if I had the choice I would have liked a bigger size option. The...
The box arrived on time & the DPD delivery (for once) worked as it should. The contents of the box that we have tried so far (Beef & Potato Pies and the Cockerel Cushion) have been absolutely...
All the previous and currant orders have been well prepared for journey in polystyrene box with cooler packs enclosed. Courier used is super reliable and keeps me informed on progress till goods...
Excellent produce and always backed up by superb customer service too, which makes a huge difference in this day and age, where customer service is often lacking!
Produktbewertungen
Customer Services
Donald Russell
4 years ago
Thank you for taking the time to leave your comments, customer feedback is very important to us at Donald Russell. We are sorry to hear that the King Scallops were not as you anticipated – we never like our customers to be disappointed. Please do feel free to get in touch with us directly; we’d be happy to get this sorted out for you, if we haven’t already done so.
Vertrauenswürdiger Kunde
3 years ago
Thank you for explaining this issue and I can say that the taste of the scallops were superb!
Customer Services
Donald Russell
4 years ago
Thank you for taking the time to leave your comments, customer feedback is very important to us at Donald Russell. We are sorry to hear that the film split on the Meatballs and Spaghetti and thank you for bringing it to our attention – we never like our customers to be disappointed. Please do feel free to get in touch with us directly; we’d be happy to get this sorted out for you, if we haven’t already done so.
There is usually no problem at all regarding delivery. Some of the packagings get lose on the side, maybe because of the dry ice system. The Coq au Vin was delicious, the mini quiches lovely, but we...
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Produktbewertungen
Customer Services
Donald Russell
3 years ago
Thank you for taking the time to leave your comments, customer feedback is very important to us at Donald Russell. We are sorry the Beef Bourguignon was not as you anticipated but thank you for bringing it to our attention. We have now been in touch and resolved this to your satisfaction, however please let us know if we can be of any further assistance.
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Vertrauenswürdiger Kunde
4 years ago
Kaufdatum: 24/05/2021
Excellent packaging and consistent on delivery time. Would not want you to leave a frozen food package with any of my neighbours, but I have given a safe place in an outside shed. Do not just leave...
Service excellent and well packaged products. I would certainly order from them again. Good quality meat, etc.
Produktbewertungen
Customer Services
Donald Russell
3 years ago
Thank you for taking the time to leave your comments, customer feedback is very important to us at Donald Russell. We are sorry the Meatloaf was not as you anticipated but thank you for bringing it to our attention. We have now been in touch and resolved this to your satisfaction, however please let us know if we can be of any further assistance.
Donald Russell, Royal Warrant holder and Britain's leading mail order meat supplier. Based in Aberdeenshire, Scotland, we are the UK's biggest mail order and online butcher. We champion the art of craft butchery and mature meat on the bone to deliver tender flavoursome cuts to customers.
Wir sammeln unabhängig Bewertungen im Namen der Unternehmen, die mit uns zusammenarbeiten. Unsere Plattform wendet sich nur an verifizierte Käufer, so dass Sie sicher sein können, dass Sie Bewertungen von echten Kunden lesen.
Nur Kunden mit Kaufnachweis können eine Feefo-Bewertung abgeben. Dies stellen wir sicher, indem wir uns direkt nach der Transaktion mit den Käufern in Verbindung setzen.
Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.
Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.
Donald Russell, Royal Warrant holder and Britain's leading mail order meat supplier. Based in Aberdeenshire, Scotland, we are the UK's biggest mail order and online butcher. We champion the art of craft butchery and mature meat on the bone to deliver tender flavoursome cuts to customers.
