No one has contacted me yet the web site says they will within 72 hours- very concerned
Customer support
Destination 2
4 years ago
Mr Elbourn it is unclear why you are awaiting call back. However, we can see you booked online and this states either a call back or email is sent within 72 hours in accordance with the online booking process. If you are referring to this, please check your emails including junk as the order has been confirmed and email confirmation sent so there is no requirement to call you. If you are expecting call back for some other reason, please email or live chat with our customer service team who can address this. Thank you.If this response satisfies your need to review we would appreciate revision of the rating.
ME
Mr Mark Elbourn
4 years ago
Hi, Thank you for the reply- I have checked my e-mail, junk box and spam and I do not appear to received confirmation- would be kind enough to call me on 07582 725809 to discuss
Thank you
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Mr Numan Malik
4 years ago
Das sagte Mr Numan Malik über Destination 2:
Not very frienldy on the phone at all
When trying to make my booking online, I needed to ask some questions. So I called and the person who answered appeared to not have time to take the call, saying "that can be done on the website". I...
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Customer support
Destination 2
4 years ago
Dear Mr Malik, we can see that you booked online and called with enquiry. It is unfortunately not possible for our sales consultants to wait on calls whilst online bookings are made. They are receiving a high volume of calls to make other bookings that cannot be fulfilled online. We do however apologise if they were unpolite in trying to convey this. Your custom despite this is very much appreciated.
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Mr Derek Wilson
4 years ago
Das sagte Mr Derek Wilson über Destination 2:
Great Service!
John Johnson handled the booking extremely well - professional and courteous.
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Vertrauenswürdiger Kunde
4 years ago
Still waiting for a call back
Customer support
Destination 2
4 years ago
It is unclear why you are awaiting call back. However, we can see you booked online and this states either a call back or email is sent in accordance with the online booking process. If you are referring to this, please check your emails including junk as the order has been confirmed and email confirmation sent so there is no requirement to call. If you are expecting call back for some other reason, please email or live chat with our customer service team who can address this. Thank you.If this response satisfies your need to review we would appreciate revision of the rating.
Vertrauenswürdiger Kunde
4 years ago
I telephoned the next day about the online booking and spoke with an advisor who said he had put a request in about a concern I had about the booking and that I would get a call back that was Sunday 20th still waiting
Customer support
Destination 2
4 years ago
Thank you - please email or live chat with our customer service team who can address this.
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Vertrauenswürdiger Kunde
4 years ago
V helpful in planning our trip
Yes , on first impression
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Vertrauenswürdiger Kunde
4 years ago
Very efficient booking, documents and tickets ready the following morning. Definitely recommended.
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Mr Vijaysinh Sisodia
4 years ago
Das sagte Mr Vijaysinh Sisodia über Destination 2:
Wir sammeln unabhängig Bewertungen im Namen der Unternehmen, die mit uns zusammenarbeiten. Unsere Plattform wendet sich nur an verifizierte Käufer, so dass Sie sicher sein können, dass Sie Bewertungen von echten Kunden lesen.
Nur Kunden mit Kaufnachweis können eine Feefo-Bewertung abgeben. Dies stellen wir sicher, indem wir uns direkt nach der Transaktion mit den Käufern in Verbindung setzen.
Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.
Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.
