Chemist.net Bewertung

Dear Brynmor, 

We're very sorry about this. Our supplier no longer stocks it, but sadly unless they let us know, we do not find out until we try and order it in from themselves.

I hope you will visit us again in the future and give us the chance to show you the excellent service Chemist.net always aims for.

Again, I'd like to sincerely apologise for this.
Giulia
Chemist.net Customer Services

Hi Devreese,

I'm very sorry about the delay. I've looked into it and we've had problems ordering in one of the mixes from the supplier. It came in yesterday evening, so we will be dispatching your order today.

Again, I'd like to extend my sincerest apologies.
Giulia
Chemist.net Customer Services

Dear Yvonne, 

We're pleased to hear your happier with our service. Please let me know if there is anything I can do to help, and also if your bread is now arriving in a better condition.

Giulia
Chemist.net Customer Services

Dear Customer,

I've looked into this and it appears that your order was sent out the next day on the 15th Feb via Royal Mail, who then passed it on to a local delivery company, Correos. After calling Correos directly, I've found out that your order is with them ready for collection. Apparently they have left notification, but I assume you have not received such. 

I've sent you a direct email with the tracking link for Correos, tracking number, and also address from which to collect your parcel. Please call me on 01527 505 470 or email me at giulia.basevi@chemist.net, (or reply directly to the email), if there is anything else I can do to help.

I'm very sorry about this delay with your order. We always endeavour at Chemist.net to provide the best service and customer service posssible, and we sent out the parcel as fast as we could, the next day, but we have very little control over the carriers.

Please do not hesitate to contact me at any point and I hope you receive your order safely soon, 
Giulia
Chemist.net Customer Services

My pleasure. Glad to have been able to help and that you've got your package now! It happens too often sadly. If there's anything I can help with in the future, please do not hesitate to contact me.

Giulia
Chemist.net Customer Services