Ordered two items. One was ok albeit not as good quality as expected. The other was in an unsealed plastic bag, was visibly dirty, damp and smelled bad. Had to return. Overall very disappointing...
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Chelsea Peers
Chelsea Peers
5 years ago
Hey There, thank you so much for your review. On the behalf of everyone at chelsea peers we can only offer deepest apologies for this experience. We haven't seen anything like this happen before and would love to chat to you over the phone so we can carry out a full investigation into the issue. We want to assure you we are taking this matter incredibly seriously and want to ensure systems are put in place to stop issues like this ever happening again. Please get in touch with hello@chelseapeersnyc.com and we will be able to arrange a call with you.
We look forward to moving this forward with you. 💖
these pj's are the best you'll ever buy. I wouldn't buy any other. I keep buying them as they feel so nice against your skin. It's true what they say, "you can never have enough pj's " and it's true
Tried to order a size XL off the website, was in my basket right the way through til it got ordered as a S
Chelsea Peers
Chelsea Peers
5 years ago
Hey There, thank you so much for letting us know about this we can only apologies for this system error. If you could get in touch with hello@chelseapeersnyc.com with the full details that would be amazing so we can ensure the issue is resolved ASAP with our tech team.
Great service, kept me up to date with order and delivery. Items arrived super fast and well packaged. First time using the company but will definitely use again!
Amazing service! I purchased some adorable Cockapoo pyjamas and they arrived the next day! The quality is amazing - they are so soft and comfy, would recommend
Cant review my pjs as they have not arrived yet, received a message to say they were coming on the 2nd of December and did not turn up checked my courier and they have not received yet, will wait...
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Chelsea Peers
Chelsea Peers
5 years ago
Hey There, thank you for letting us know about this. Unfortunately DPD have been experiencing some small delays scanning parcels into their warehouse due to the volume or parcels from the Black Friday weekend.We will chase this up for you with them right away to try get it scanned through and processed ASAP. 💖
The shipping was faster than I thought and the product was just as described! I bought it as a gift and I would definitely buy again. Not just for them but myself too :)
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Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.
Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.
