Sound good to start with and talk the talk but when you have problems they…
Sound good to start with and talk the talk but when you have problems they just fob you off with promises they dont keep. Was promised a refund for some of my admin fee due to problems but never got...
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Vertrauenswürdiger Kunde
12 years ago
Rubbish
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Von Feefo verifiziert
12 years ago
Service was good only one bad thing i could say is they did not tell…
Service was good only one bad thing i could say is they did not tell me that I had to pay 149 pound admin fee till afterwards
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Vertrauenswürdiger Kunde
Von Feefo verifiziert
12 years ago
Only issue I had was trying to receiver documents as not able to read pdf's…
Only issue I had was trying to receiver documents as not able to read pdf's so took a while to sort this
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Vertrauenswürdiger Kunde
Von Feefo verifiziert
12 years ago
Some advisors did not know what they were ding and misled me as to the…
Some advisors did not know what they were ding and misled me as to the progress of my application, others were very helpful and honest.
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Vertrauenswürdiger Kunde
Von Feefo verifiziert
12 years ago
Over all CarFinance helped me get the deal sorted for finance, only criticism would be…
Over all CarFinance helped me get the deal sorted for finance, only criticism would be all paper work was not sent to me for signing, as the copy of my payment to CF 247 was missing, which delayed...
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Vertrauenswürdiger Kunde
Von Feefo verifiziert
12 years ago
Brilliant service. From the word go they had negotiated with the lender, got me approval…
Brilliant service. From the word go they had negotiated with the lender, got me approval and arranged my car. Can't fault them.
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Vertrauenswürdiger Kunde
Von Feefo verifiziert
12 years ago
Very helpful made process easier
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Vertrauenswürdiger Kunde
Von Feefo verifiziert
12 years ago
I was very impressed with the service and will recommend to friends and family. gladly use…
I was very impressed with the service and will recommend to friends and family. gladly use them again myself.
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Vertrauenswürdiger Kunde
Von Feefo verifiziert
12 years ago
To start with excellent service and communication ! Then after a date had been set…
To start with excellent service and communication ! Then after a date had been set to pick the car up and money in there bank they took over a week to transfer the money to the dealership causing me...
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Carfinance247
CarFinance 247
12 years ago
It's disappointing to hear that you had an issue with the transfer of funds for your new car.
Usually after the lender has sent the funds they are received after 3 working days. If you pay for a "TT" or "Chaps" fee the funds can be sent the same day.
Sometimes things are delayed slightly when we have to do our formal dealer checks (on their bank account etc) but this should have been clearly communicated.
Once again we're sorry for the issues you faced and can assure you that next time things will run smoother. If you face any issues again please ask to speak with our Sales Director - Alex Hurst.
CarFinance247 - Customer Service
Vertrauenswürdiger Kunde
12 years ago
The funds were with car finance on the Monday I know that due to calling the lender the deal was set up with a main dealer and arranged knowing I would pick the car up on the Saturday morning that funds were to be transferred by 12 Friday then Friday all calls to car finance contact were ignored and they never returned my calls or emails until the week after !
Carfinance247
CarFinance 247
12 years ago
I understand - that sheds a little more light on the situation.
Did you manage to get you car on the Saturday or was it the following Monday? Funds get programmed in and should be automatically sent when all checks are clear (which they sound like they were).
CarFinance247 - Customer Service
Vertrauenswürdiger Kunde
12 years ago
No I had to incurs expense and hire a car for the Monday to go to wrk and also take the afternoon off incurring more expense to drive to collect the car ! All due to slow poor service I am sorry to say I left messages and emails but never had response after the sale !
Wir sammeln unabhängig Bewertungen im Namen der Unternehmen, die mit uns zusammenarbeiten. Unsere Plattform wendet sich nur an verifizierte Käufer, so dass Sie sicher sein können, dass Sie Bewertungen von echten Kunden lesen.
Nur Kunden mit Kaufnachweis können eine Feefo-Bewertung abgeben. Dies stellen wir sicher, indem wir uns direkt nach der Transaktion mit den Käufern in Verbindung setzen.
Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.
Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.
