Thank you for your review.
Kind regards, Cristina, Telegraph Shop Customer Care Team
Produktbewertungen
Cristina
Telegraph Shop
1 year ago
Thank you for sharing your feedback on the Garden Gear 20V Cordless Lithium-ion Hedge Trimmer. We're pleased to hear that you find the product excellent overall.
Regarding your concerns about using the trimmer separately from a long extension and the challenges with storage, we understand how these factors can affect your experience. We appreciate your input on this matter as it helps us to continually improve our products.
Kind regards, Cristina, Telegraph Shop Customer Care Team
Thank you for your review. It is great to hear that you are happy with the order received. Kind Regards, Amy, Telegraph Shop Customer Care
Produktbewertungen
Amy
Telegraph Shop
1 year ago
Thank you for your review. We are delighted to hear that you are impressed with quality of the product received and we appreciate your feedback. Kind Regards, Amy, Telegraph Shop Customer Care
We are thrilled to learn your order was processed all ok however so sorry to hear you were not pleased with the table and chairs received. I have contacted you directly this afternoon and hope we can look further into this for you. Kind regards, Hannah, Customer Care Team
Produktbewertungen
Hannah L
Telegraph Shop
1 year ago
We are so sorry to hear your items have arrived in this way and are keen to ensure this is investigated further. I have popped you an email across and hope we can work together on the best outcome. Kind regards, Hannah, Customer Care Team
Kaufdatum: 01/06/2024
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Von Feefo verifiziert
1 year ago
Still awaiting refund
Megan
Telegraph Shop
1 year ago
It takes 3-5 working days for refunds to be returned to the account used to make payment. Kindest regards, Meg. The Telegraph Shop.
Produktbewertungen
Megan
Telegraph Shop
1 year ago
We can confirm our team have processed a refund for the order. Please be advised it can take up to 5 working days for the payment to be returned to your account. Kindest regards, Meg. The Telegraph Shop.
Thank you so much for your excellent review towards the good value order received and appreciate the 5* ration your have shared with us today. Kind regards, Hannah, Customer Care Team
Produktbewertungen
Hannah L
Telegraph Shop
1 year ago
Oh the Garden Clock and Weather Station is one of my favourites and so pleased you like this as much as we do! Your review has been a joy to read, thank you. Kind regards, Hannah, Customer Care Team
YES! It sounds like our hard work is paying off and so pleased your goods arrived on time and well packed. Your review is a like a breath of fresh air this Tuesday morning, thank you! Kind regards, Hannah, Customer Care Team
Produktbewertungen
Hannah L
Telegraph Shop
1 year ago
We are thrilled to hear you were happy with the arrival and good quality of your Garden Gear 20V Telescopic Chainsaw and can't thank you enough for your excellent review on this. We are sorry however, to learn the item was reduced shortly after your purchase. Unfortunately there is no way of telling when this can occur but do appreciate the frustration caused and apologise for this. Kind regards, Hannah, Customer Care Team
Thank you so much for your excellent review towards the reliable delivery and good communication. It is great to hear our hard work has been achieved with your order and appreciate your wonderful feedback on this. Kind regards, Hannah, Customer Care Team
YES! Your review has been a joy to read and thank you for sharing your positive feedback on the first class, timely delivery and well packaged order you have received. Kind regards, Hannah, Customer Care Team
Very poor, all fixings were missing, sent a couple of messages, still had no response from Telegraph.
Amy
Telegraph Shop
2 years ago
We can see that we did receive your message and your spare parts are showing as delivered at the beginning of May. We were unaware of any issues with the spare parts and we can only apologise for this. If you are unable to locate the spare fixings please do get back in touch with our customer service team who will be happy to help. Kind Regards, Amy, Telegraph Customer Care
Kaufdatum: 21/04/2024
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Von Feefo verifiziert
2 years ago
Goods arrived on schedule and online ordering easy
Amy
Telegraph Shop
2 years ago
Thank you for your review. It is great to hear that you were happy with the deliver of your order and that you found the ordering process easy. We appreciate your feedback. Kind Regards, Amy, Telegraph Shop Customer Care
Produktbewertungen
Amy
Telegraph Shop
2 years ago
Thank you for your review. We are sorry to hear that you have found the table and chair set slightly uncomfortable. We appreciate your feedback. Kind Regards, Amy, Telegraph Shop Customer Care
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Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.
