Brastop Bewertung

Hello, We only send review invitations to customers following a purchase, and we apologise if you felt contacted without your consent or if the details provided in the review request were incorrect. We understand how frustrating this must be, particularly if the item referenced was not one you purchased. We take customer privacy seriously and appreciate you bringing this to our attention. We're sorry for any inconvenience or concern this has caused and will ensure your comments are passed on to the relevant team for review. Best wishes, Brastop.

Hello, Thank you for your feedback. We're pleased to hear you were happy with the service received from our team, although we're sorry that your delivery experience fell short of expectations. If you haven't already, please feel free to contact our Customer Service team via email or live chat. A member of the team will be more than happy to look into any delivery issues and assist in any way we can. We really appreciate your support and hope to welcome you back again soon. Best wishes, The Brastop Team

Hello, Thank you for taking the time to share your experience. We're very sorry to hear that the bras you received were so different from what you were expecting. We understand how frustrating this must have been, particularly as you took the time to carefully follow our size guide and compare the measurements against a bra you already own that fits well. When you've done everything possible to select the correct size, it's understandably disappointing to find that the items are significantly larger than anticipated. We're also sorry to hear about the cost of returning the items. We appreciate that €25 is a considerable amount to pay, especially when the products were unsuitable and you were relying on the sizing information available when placing your order. We understand why this experience has left you reluctant to place another order, and we're sorry that we have not earned your confidence on this occasion. Your feedback regarding both the sizing guidance and the return costs is greatly appreciated and will be passed on to the relevant teams for review. We sincerely apologise for the disappointment caused and thank you for sharing your honest feedback with us. Best wishes, Brastop.