Wrong bed colour was delivered and it is a second hand one. Still waiting response to sort it out.
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Boori
4 years ago
Apologies for the inconvenience caused with your order.
I will have someone from the service department reach out immediately.
Your patience and understanding is appreciated.
Sadly it’s an issue with logistics and quality. Firstly, I’m really questioning the quality of our bunk. I always thought Boori was sturdy, quality furniture, but our kids bunk bed creaks and moves...
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Boori
4 years ago
Hi Bee,
I apologise for the inconvenience caused with the missing hardware - I can see this has now been reolved. I can assure you Boori furniture is of very high quality. Please do not hesitate to reach out to our service department at services@boori.com.au if you have any concerns. We would like to ensure all our customers are satisfied with their purchase.
I placed my order over the phone. The sales person I spoke to was super helpful and made it all very easy for me. The goods were delivered very quickly.
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Boori
4 years ago
Hi Kristine,
Thank you for your great feedback on both our customer service and delivery.
We look forward to assisting you again soon.
Kaufdatum: 07/03/2022
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Martine Hotz
4 years ago
Das sagte Martine Hotz über Boori:
The drawers are not made very well . The top drawer gets stuck when closing it. The top of the drawers is too close to the top of the first drawer so it scratches and boori couldn’t give a solution
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Boori
4 years ago
Hi Martine,
Im sorry to hear of the issues you are experiencing with the chest of drawers.
I will have a chat with somone in service to see if we are able to assist you further.
Your patience and understanding is appreciated.
The guard rail is exactly what we were looking for and beautifully crafted. The customer service was great, we received phone calls and emails to share progress of the order and Boori allowed us...
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Boori
4 years ago
Thank you very much for providing feedback on your experience with us at Boori Australia.
We had some issues with missing parts- but it was handled swiftly and politely by the customer service team. Every company can make mistakes, but how it is handles these mistakes makes the...
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Boori
4 years ago
Your wonderful feedback is greatly appreciated.
I will be sure to pass this on to Celeste.
I ordered the Boori Natty Maxi Bunk Bed over the phone. The sales person was very professional and knew the product well. The shipment was fast. And to our surprise, the delivery person reminded us a...
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Boori
4 years ago
Thank you so much for your wonderful feedback on your experience with us at Boori Australia.
The Natty Maxi Bunk bed is a newer product in our range and is very popular. So glad it went together easily without hassle.
This was a gift i purchased for my son and his partner. They were so pleased, it was exactly what they wanted.
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Boori
4 years ago
Hi Kerri,
Thank you for your great feedback.
Such a beautiful gift!
Produktbewertungen
Kaufdatum: 17/02/2022
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Vertrauenswürdiger Kunde
4 years ago
The return process is difficult and pointless to send back your purchase if it isn't large $ value. For something I paid just over $50 for I would of ended up only getting $15 back once you take out...
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Boori
4 years ago
I am sorry to hear that you've had a difficult experience.
In the case of change of mind we try to keep the process simple and as cost effective as possible.
Passionate creators of beautifully conceived nursery, kids' furniture and accessories. Our collections combine the beauty of classic heritage with contemporary trends so you can create a timeless space for your family to enjoy. Crafted from sustainable wood, our nursery furniture is made to withstand the bumps and knocks of family life.
Wir sammeln unabhängig Bewertungen im Namen der Unternehmen, die mit uns zusammenarbeiten. Unsere Plattform wendet sich nur an verifizierte Käufer, so dass Sie sicher sein können, dass Sie Bewertungen von echten Kunden lesen.
Nur Kunden mit Kaufnachweis können eine Feefo-Bewertung abgeben. Dies stellen wir sicher, indem wir uns direkt nach der Transaktion mit den Käufern in Verbindung setzen.
Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.
Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.
Passionate creators of beautifully conceived nursery, kids' furniture and accessories. Our collections combine the beauty of classic heritage with contemporary trends so you can create a timeless space for your family to enjoy. Crafted from sustainable wood, our nursery furniture is made to withstand the bumps and knocks of family life.