little bits of product and industry related knowledge missing which prevented an excellent service, also because correct questions where not asked product supplied was missing potential key optional...
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Zoe
BestCarFinder
10 years ago
Many thanks for your feedback on our service and your Audi. It is unfortunate you feel that you missed out on having some additional extras to your vehicle, we are happy to supply any make, any model with any additional features required. We take all comments on board for the future. Kind regards, Zoe
Vertrauenswürdiger Kunde
10 years ago
Spoke to Zoe , cocerns discussed and she is going to "kick ***" with the sales team and support
Zoe
BestCarFinder
10 years ago
Thank you again for your phone call and then speaking to our manager. We really do try to resolve all issues and make our customers happy. Any other feedback will be addressed in our weekly sales meetings. Kind regards, Zoe
Vertrauenswürdiger Kunde
10 years ago
Your overall rating has risen in my estimation , due to your prompt responses and by the fact that with in an hour Gary your / The manager , called me directly and discussed the issues , Your Company / management team obviously appreciate constructive criticism and are prepared to act upon it and follow it through to ascertain increased customer satisfaction , I will "now" recommend and use your services again
Josh was an absolute star, without him helping and explaining, I could have easily walked away and not thought about leasing a car. That's not reflecting badly on BestCarFinder, it's just comparing...
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Zoe
BestCarFinder
10 years ago
Great to hear, Josh was extremely happy to help. Enjoy your Seat! Kind Regards, Zoe
I've dealt with Gary Hodder for several years now, and the customer services he provides is always of the highest standard. The deal he finds is always competitive, and he responds quickly to...
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Zoe
BestCarFinder
10 years ago
Really pleased you are happy with our services, in particular Gary's. Many thanks for your review, kindest regards, Zoe.
Mandy Lambert was extremely helpful and communication was good throughout the whole process. This is the third car I have had from Best Car Finder and their service is second to none
Zoe O'Donnell
BestCarFinder
10 years ago
Hi John, this is great news. We are really pleased you are happy with the service and your new Jaguar XE. Kind regards, Zoe
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