I'm from Portugal. I ordered 4 necklaces on October 27th and the package arrived on November 4th, which is pretty good. The boxes in which the necklaces came in were pretty, secure and simple. The...
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Astrid & Miyu
Astrid and Miyu
9 years ago
Hello,
Thanks for taking the time to write your feedback!
We are glad to hear that you are happy with our products & service!
Visit our website to discover our brand new sterling silver collection.
The rings are good and well packaged. I received double packages so I returned one pair using the label provided. Hope the customer services team will receive them soon and inform me so that I can...
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Produktbewertungen
Astrid & Miyu
Astrid and Miyu
9 years ago
Hi Siqi,
Thanks so much for your kind words!
We are very happy to hear to hear that you love your new jewels!
Don't forget to chech our Instagram page for styling tips & more!
Size doesn't fit very well. Colour isn't what it showed on screen
Produktbewertungen
Astrid & Miyu
Astrid and Miyu
9 years ago
Sorry to hear that you are not entirely happy with our products. I would like to let you know that all ear cuffs are returnable as they are not subject to the same sanitary restrictions as earrings.In addition, the Caught in the middle midi ring is adjustable, so it fits most sizes.We have sent you an email in order to sort any issues.Kind Regards,Astrid & Miyu team
Astrid & Miyu
Astrid and Miyu
9 years ago
Sorry to hear that you are not entirely happy with our products. I would like to let you know that all ear cuffs are returnable as they are not subject to the same sanitary restrictions as earrings.In addition, the Caught in the middle midi ring is adjustable, so it fits most sizes.We have sent you an email in order to sort any issues.Kind Regards,Astrid & Miyu team
Astrid & Miyu
Astrid and Miyu
9 years ago
Sorry to hear that you are not entirely happy with our products.
I would like to let you know that all ear cuffs are returnable as they are not subject to the same sanitary restrictions as earrings.
In addition, the Caught in the middle midi ring is adjustable, so it fits most sizes.
We have sent you an email in order to sort any issues.
Sorry to hear that your order hasn't been received. We have sent you an email regarding this and having looking into this further, your package wasn't able to be delivered and is waiting at your local royal mail delivery service.
We have sent you the details regarding this so you can re-arrange a new delivery date.
Kind Regards,
Sarah
Astrid & Miyu Customer Care
Produktbewertungen
Astrid & Miyu
Astrid and Miyu
9 years ago
Sorry to hear that your order hasn't been received. We have sent you an email regarding this and having looking into this further, your package wasn't able to be delivered and is waiting at your local royal mail delivery service.We have sent you the details regarding this so you can re-arrange a new delivery date.Kind Regards,SarahAstrid & Miyu Customer Care
Astrid & Miyu
Astrid and Miyu
9 years ago
Sorry to hear that your order hasn't been received. We have sent you an email regarding this and having looking into this further, your package wasn't able to be delivered and is waiting at your local royal mail delivery service.We have sent you the details regarding this so you can re-arrange a new delivery date.Kind Regards,SarahAstrid & Miyu Customer Care
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