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Trusted Customer
Von Feefo verifiziert
10 years ago
Das sagte Trusted Customer über Alton Towers Holidays:
tayyabs party
Kids and family can't stop talking about it still fantastic service and my host Chelsea was on top form and there when ever we needed her can't wait to come back
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Southampton
10 years ago
Das sagte Trusted Customer über Alton Towers Holidays:
Alton towers 1 night booking
Very helpful & cheerful service from representatives
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Trusted Customer
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cambridge
10 years ago
Das sagte Trusted Customer über Alton Towers Holidays:
Booking a short break
I thought booking the room and the room prices where very clear, however it did not show further details about the hotel.
I wanted more information on the splash landings pool and the restaurant in...
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Trusted Customer
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Nottingham
10 years ago
Das sagte Trusted Customer über Alton Towers Holidays:
Booking on an iPad wasn't the best - trying to select a date was difficult
The booking experience wasn't as easy on an iPad as trying to select the correct date was tricky. I had to use current day until into the booking then change the date.
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Trusted Customer
Von Feefo verifiziert
10 years ago
Das sagte Trusted Customer über Alton Towers Holidays:
Splash landings hotel
Confusing web site. Not clear what is and is not included. Difficult to navigate. Staff were very good though
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Vertrauenswürdiger Kunde
Von Feefo verifiziert
10 years ago
Disappearing offers
I went looking for short holidays with alton towers. Liked a couple of offers. Next day after some coordination with the rest of the group, went back on the website to book but most accommodation ...
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Trusted Customer
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Shenstone
10 years ago
Das sagte Trusted Customer über Alton Towers Holidays:
Alton towers
Staff were very helpful on the telephone when I booked.
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Trusted Customer
Von Feefo verifiziert
10 years ago
Das sagte Trusted Customer über Alton Towers Holidays:
headach!
useless.... attempted 4 times with 2 different cards and none of them would work, but after calling the booking line the booking and being on phone for over 20 mins.... was accepted with no issues!!!!
Customer Care
Alton Towers Holidays
10 years ago
Hi there,
thank you for taking the time to rate our booking process.
When you attempt to make a booking online, the decision of accepting the payment is made by the credit card company. This can often be declined if it is an usual purchase for you or if the address used on the booking does not match where the card is registered to, or for several other reasons. I am sorry that this happened to you.
Telephone bookings are usually more successful in such cases as the team are able to check things like the correct address for you.
I hope that this issue will not detract from your enjoyment on your upcoming Alton Towers break.
With kind regards,
Kim
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Trusted Customer
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Gravesend
10 years ago
Das sagte Trusted Customer über Alton Towers Holidays:
Nice and easy
10minutes from seeing the advert to completing the booking
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Wir sammeln unabhängig Bewertungen im Namen der Unternehmen, die mit uns zusammenarbeiten. Unsere Plattform wendet sich nur an verifizierte Käufer, so dass Sie sicher sein können, dass Sie Bewertungen von echten Kunden lesen.
Nur Kunden mit Kaufnachweis können eine Feefo-Bewertung abgeben. Dies stellen wir sicher, indem wir uns direkt nach der Transaktion mit den Käufern in Verbindung setzen.
Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.
Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
