Hello
Thank you for taking the time to leave us a review. I am pleased to learn that you found it easy to arrange your insurance with us and that you are happy with the price.
Kind regards
Victoria
Produktbewertungen
Kaufdatum: 05/02/2021
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Ms Fiona Johnston
Belfast N Ireland
5 years ago
Das sagte Ms Fiona Johnston über Age Co Home Insurance:
Amazing experience, easy and great help on the phone. I had initially entered my information online and the consultant answered all my questions.
Customer Relations Executive
Age Co Home Insurance
5 years ago
Hello
Thank you for taking the time to leave us a review. I am pleased to learn that you are happy with our service and the help you received when you called.
Kind regards
Victoria
Hello,Thank you for taking the time to leave a review. I am sorry to learn you were disappointed with the service you received and appreciate you sharing your comments. We are always looking for ways to improve customer experience and if you would like to discuss this further please contact customer relations via 0800 055 6205 or email customer.relations@ageco.co.uk. Kind regardsMoira
Vertrauenswürdiger Kunde
5 years ago
When I received my letter 20th Jan 2021iwas quite shocked and mad was an understatement This letter was dated 13th Jan.2021.I phoned to discuss as to why the policy had been cancelled .Didn’t get much help with it but more annoyed with the way it was done an even taking money from me and not my fault you cancelled my policy Seems you can email when it suits but not the case when you should have like I said shocking service
Customer Relations Executive
Age Co Home Insurance
5 years ago
Hello
Thank you for taking the time to provide further comments regarding your experience with Age Co. I am sorry to learn your policy was cancelled and that you did not feel you received much help when you called to discuss this.
We would welcome the opportunity to look into your concerns and would be grateful if you could get in touch with our Customer Relations team so we can obtain some more details to enable us to investigate what has happened. Our telephone number is 0800 055 6205 and lines are open 9am to 5pm (excluding bank holidays). Alternatively you can email us at customer.relations@ageco.co.uk.
Thank you again for your review and I am sorry you have been disappointed with our service.
Kind regards
Victoria
Produktbewertungen
Customer Relations Executive
Age Co Home Insurance
5 years ago
Hello
Thank you again for your review and I am sorry you are unhappy with our service. As per my previous response, please contact our Customer Relations team if you would like us to investigate your concerns. Our telephone number is 0800 055 6205 and lines are open 9am to 5pm Monday to Friday (excluding bank holidays) or you can email us at customer.relations@ageco.co.uk.
Thank you and kind regards
Victoria
Kaufdatum: 11/01/2021
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Vertrauenswürdiger Kunde
5 years ago
very informative we were impressed
Customer Relations Executive
Age Co Home Insurance
5 years ago
Hello
Thank you for taking the time to leave us your review and I am pleased you were happy with the service you received. We really appreciate all feedback from our customers.
Kind regards,
Gemma.
Hello,
Thank you for taking the time to leave us your review. I am pleased you have found our product to be good value for the cover, however I am sorry to hear you found the on-line application complicated. If we can be of any further assistance regarding this matter, please contact us directly at Customer.Relations@ageco.co.uk or call us on 0800 055 6205 and we will be pleased to help you. Your feedback is greatly appreciated.
Kind Regards,
Moira
I have contents only insurance as I live in a rental property. My renewal costs have been going up each year so I checked other quotes on line. I had much cheaper quotes from other companies so I...
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Customer Relations Executive
Age Co Home Insurance
5 years ago
HelloThank you for taking the time to write about your experience. I am sorry to hear you think you may have been overcharged in the past. If you would like us to look into this further, please get in touch with customer relations on 0800 055 6205 or email customer.relations@ageco.co.uk. Kind RegardsMoira
Kaufdatum: 13/01/2021
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Mrs Nwanneka Belonwu
163 Mullards Close CR4 4FF
5 years ago
Das sagte Mrs Nwanneka Belonwu über Age Co Home Insurance:
The discussion was very friendly and concise to the points. The package was duly explained and the con firming email of the package and followed by postal one.
Customer Relations Executive
Age Co Home Insurance
5 years ago
Hello
Thank you for purchasing Age Co Home Insurance and I taking the time to leave your comments.
Kind Regards
Jayne
Produktbewertungen
Kaufdatum: 28/12/2020
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Ms Joan Easton
5 years ago
Das sagte Ms Joan Easton über Age Co Home Insurance:
I have not been able to read it as I have not been able to download it. I would like a paper version sent through the post.
Customer Relations Executive
Age Co Home Insurance
5 years ago
Hello
Thank you for providing your comments and we will be very pleased to help you further. However we will need to check a few details with you first, so please could you contact us directly at Customer.Relations@ageco.co.uk or call us on 0800 055 6205.
Kind Regards
Jayne
Produktbewertungen
Kaufdatum: 29/12/2020
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Mr Peter Hampson
5 years ago
Das sagte Mr Peter Hampson über Age Co Home Insurance:
A good service, price competitive. Easy over the phone.
Customer Relations Executive
Age Co Home Insurance
5 years ago
Hello
Thank you for purchasing Age Co Home Insurance and taking time to leave your comments. We really appreciate all feedback from our customers.
Kind Regards
Jayne
Produktbewertungen
Kaufdatum: 21/12/2020
1
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Miss Kay Pollard
5 years ago
Das sagte Miss Kay Pollard über Age Co Home Insurance:
The lady I spoke with was very helpful and explained the policy in a clear and professional way. I would recommend this company.
Customer Relations Executive
Age Co Home Insurance
5 years ago
Hello
Thank you for taking the time to leave your comments and I am pleased to learn that you would recommend Age Co Insurance to others.
Kind Regards
Jayne
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